Job Summary

This position reports to the Assistant Director of Corporate Partnerships and performs administrative and office support for the Workforce department; including but not limited to, maintaining paper and electronic documentation, providing information to visitors, students, faculty and staff; assisting students with registration and payment options, quarterly report preparation and submission, generate Standard of Service Contracts, assists with Grants, handles highly confidential documentation and keeps it secure at all times. Works under minimal supervision. This is a non-exempt position.

Duties/Responsibilities

• Field telephone calls in a professional manner and serves as department receptionist
• Handle mail pick up and distribution on a daily basis
• Classroom Set Up/Clean Up
• Quarterly Report Preparation – accurately inputting data into XenDirect
• Assists with the Quarterly Report Submission; correcting any errors
• Keeps up to date on all grant reporting and close out activities.
• Respond to General Workforce Email Inquiries
• Maintain stock of printed materials, i.e. Forklift, Medication Aide Update Booklets and other common course printed materials as needed.
• File, Scan and Index documents and records
• Organize and maintain office supplies, files, promotional products, etc.
• Works with Executive Associate in learning the basics of Travel documents, Purchase Orders, Request to Pay Vendor and other essential paperwork to act as backup when needed.
• Prepares customized certificates of completion for all continuing education courses and business industry courses as needed.
• Other duties as assigned.

Minimum/Preferred Qualifications

Minimum Qualifications: 1-3 years of experience working in an office environment
Excellent communication skills – verbal and written
Skilled in using the Microsoft Office Suite (Word, Excel, etc.) Banner experience is a plus
Strong customer service and detail-oriented skills
Must be highly organized and motivated and able to maintain deadlines
High School Diploma or GED is required

Preferred Qualifications: Post-secondary education in business or related field
Work experience in a higher education institution