Administrative Coordinator, Cummings Office of Professional Education

Overview

The Office of Professional Education (OPE) at Cummings School of Veterinary Medicine in Grafton, Massachusetts supports faculty and student endeavors in the classroom and across campus. The OPE ensures excellence in teaching in collaboration with academic and clinical departments, manages curriculum and program development, facilitates faculty development, maintains student information, scheduling, and grading systems, and provides support for the university learning management system and education tools. The OPE is currently engaged in development and implementation of a new Doctor of Veterinary Medicine (DVM) curriculum that will replace the current curriculum starting August 2024.

What You'll Do

Under the supervision of the Professional Education Manager, the Administrative Coordinator provides administrative support and communications for the new DVM curriculum Thread Leaders and faculty. The position will handle complex and confidential situations and requests and serve in a highly visible capacity as a resource for students, staff, faculty, and other constituents. Support of academic activities includes but is not limited to: accurate and timely revision and production of course syllabi; creating and posting assignments, schedules, and other course materials using Tufts Learning Management System (Canvas) and OASIS student information and scheduling system; works closely with all course instructors during the creation of student assessments (exams and quizzes) using ExamSoft and Canvas, including the development and editing of question banks; and assisting faculty with entering grades and evaluations. The position will coordinate meetings and special events, including contacting speakers, and coordinating support for presenters, and may also coordinate additional programs and/or projects for the curricular Thread.

• Works with Thread leaders and course directors and other faculty to assemble instructional components (syllabi, lecture materials, exams, homework assignments, correspondence) on Canvas in a timely manner with accuracy-producing professional products by proofreading, editing and formatting, while attending to specific details.
• Provides general administrative support for Thread faculty through the Office of Professional Education that includes support for new initiatives in learning and teaching, and educational research.
  • Troubleshoots problems that arise. Refers complex questions or concerns to the correct individual.
  • Triages phone calls and prioritizes mail; briefs faculty or managers on issues needing immediate attention.
  • Explains and enforces DVM Program policies and procedures.
  • Prepares, facilitates, and manages highly confidential communications and information.
• Plans and coordinates meetings, animal labs and rooms, or special events that includes determining the venue, relevant materials, identifies audio visual needs, and other venue or media set-up. Contacts speakers or presenters and arranges for payment or honorarium. Manages on-site logistics during events, exams, or programs.
• Works collaboratively with the Registrar to identify and resolve any course and exam scheduling challenges/conflicts, and with Facilities and Tufts Technology Services to address any problems with learning and teaching spaces and equipment.
• Assists the Curriculum Administrator and Assessment Coordinator with tracking content, and mapping to Competency Based Veterinary Education (CBVE) competencies.

What We're Looking For

Basic Requirements:

Knowledge and experience typically acquired by:

• High School Diploma /GED and 5+ years of administrative experience
• Able to work on-site and in-person at the Grafton campus
• Excellent knowledge of Word, PowerPoint, and other Microsoft Office programs
• Ability to prioritize and organize workflow and effectively change priorities and direction
• Must be an effective communicator with a keen sense of how to maintain excellent relationships
• Ability to work in a dynamic environment and balance multiple stakeholders
• Must be committed to a culture of diversity, equity, respect and inclusion; demonstrated ability to build working relationships with people having a wide variety of backgrounds, perspectives, and experiences different from one's' own

Preferred Qualifications:

• Bachelor's Degree and 3+ years of administrative experience, in an educational setting
• Advanced level of proficiency with learning management systems (Canvas), and tools and technology used for education
• Preference given to individuals with prior work experience in higher education supporting curriculum and learning

Pay Range

Minimum $27.30, Midpoint $32.50, Maximum $37.70

Salary is based on related experience, expertise, and internal equity; generally, new hires can expect pay between the minimum and midpoint of the range.