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Reporting to the Associate Director of Health Services, the Administrative Coordinator, Emerson Wellness Center provides support for the leadership and staff by assisting with the daily operational and clerical activities. The Administrative Coordinator serves as the initial point of contact for students, parents, and the Emerson College community as a whole.
ESSENTIAL JOB DUTIES
- Manage clinical schedule, confirm appointments, and notify
students and clinicians about conflicts, delays, or reschedules.
Verify student eligibility and insurance status.
- Student/alumni requests for medical records.
- Staff requests for faxes, student referrals, and medical
records.
- Fax documents or electronic transmissions to the appropriate
clinician in a timely manner.
- Prepare and obtain medical records for all visits, messages,
lab, and referral reports.
- Explain protocols to students, parents, guardians, and staff,
while maintaining confidentiality as required by federal law.
- Review student health records for compliance with College and
Commonwealth pre-matriculation immunization/health form
requirements, document information received, notify student of
requirements.
- Monitor Health Holds and update student status for Holds or
Waivers when documentation is reviewed.
- Data entry: immunizations, hold status, demographic data, and
allergies from Health Forms
- Order and maintain office materials, forms, and supplies
- Other duties as assigned
QUALIFICATIONS - Qualifications are deemed required or preferred and represent what is needed to effectively perform the job.
- High School Diploma or GED required. Bachelor's Degree,
preferred.
- 1-2 years' experience in administrative support for an office
required.
- 1-2 years' experience in an outpatient mental health office
setting, ER or clinician's office, preferred.
- 1-2 years' experience providing services to students in a
higher education setting, preferred.
- Experience with Medicat EMR software preferred.
KNOWLEDGE, SKILLS, AND ABILITIES - May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job.
- Excellent customer service and computer skills.
- Proficient in written/verbal communication.
- Consistent attendance.
- Strong organizational skills, detail-oriented, capable of
multitasking and prioritizing.
- Familiar with mental health setting standards, procedures and
confidentiality.
- Exceptional interpersonal skills, effective in teamwork.
- Proficient in Microsoft Office, Google Suite; quick learner of
new software.
- Skilled in interacting with diverse backgrounds and
experiences.
- Experienced with diverse populations; adaptable to cultural
differences.
- Proficient in problem solving, offering procedural
improvements.
PHYSICAL ABILITIES - Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Ability to tolerate close contact with ill, injured or
distraught students
- Requires the constant coordination of mental and visual
attention
- Requires the ability to stand and/or sit for long periods of
time
- Required to move/lift objects that are light
WORK ENVIRONMENT - Environmental or atmospheric conditions commonly associated with the performance of the functions of this job.
- Emerson Wellness Center
Disclaimer: This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position. Employees may be required to follow other job-related instructions and to perform other job-related duties as requested, subject to all applicable state and federal laws. Certain job duties described herein may be subject to possible modification in accordance with applicable state and federal laws.
Compensation: $21.25 - $24.95 hourly, commensurate with experience.
Grade of Position: 23-04NE
Employment Category: Regular
.
Scheduled Weekly Hours: 36.25
In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week.
Emerson Employment Categories influence work schedules, benefits eligibility, and time off policies. Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits, such as life and disability coverage and commuter offerings, are available.
Please refer to our benefits website for a full list of benefits and eligibility requirements.
To apply, please visit: https://emerson.wd5.myworkdayjobs.com/en-US/Emerson_College_Staff/job/Boston-Campus/Administrative-Coordinator--Emerson-Wellness-Center_JR009239
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