"Administrative Director - Michigan Congenital Heart Center"

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

The Administrative Director will have oversight and responsibility for strategic planning, operations and operational planning, finance, facilities, information technology, human resources, marketing, communications and program development and fund raising for all aspects of the University of Michigan Congenital Heart Center (U-MCHC) service line.

As a member of the U-MCHC Executive Committee, the Administrative Director of the Heart Center helps develop, articulate, and implement a shared vision and a comprehensive strategic plan for the program that aligns with the University of Michigan Health System mission and vision. He/she plans and directs the administrative and operational activities of the Heart Center (including lean/process improvement initiatives), and collaborates with interdisciplinary team members across multiple divisions and departments to achieve both short- and long-range goals and objectives.

The Administrative Director partners with U-MCHC physician leadership and the key stakeholders from other hospital-based supporting departments contributing to patient care such as Respiratory Therapy, Nursing, Social Work and Child and Family Life, and all non-clinical supporting departments such as Marketing/Public Relations, Development, and Finance.

The Administrative Director establishes key external partnerships with physicians and administrative colleagues, community providers, and special interest groups that may impact regional, national and international referral patterns for the U-MCHC.

This position will have a direct, dual reporting relationship to the U-MCHC Co-Directors and Executive Director of C.S. Mott Children's Hospital. In addition, this role will have a close working relationship with the Clinical Department Administrators (CDAs) from the Departments of Pediatrics and Cardiac Surgery, the Pediatric Cardiology Division Administrator (DA) and nursing leadership (including the PCTU and 11W inpatient units).

Essential Functions:

• Leads the administrative and operations core of the Heart Center. Plans and directs the administrative and operational activities of the program. Develops and implements short and long-range goals and objectives. Responsible for allocation of human resources, space, fiscal and material resources. Directs the preparation of budgets, reports, financial analyses, and statements, and maintains operational records.

Strategic Planning:

• Leads the development of strategic financial and facility plans for the U-MCHC that are integrated with the overall UMHS strategic plan.
• Conceives and develops new programs and approaches that will support and sustain growth, innovation and appropriate utilization of resources.
• In alignment with Pediatrics, Mott and UMHS strategic goals, develops and implements plans for the regional, national, and international markets that will enable the U-MCHC to retain and enhance its preeminent position.
• Leads, directs and oversees U-MCHC Outreach Network strategy. Partners with the CDAs and Pediatric Cardiology DA for contracting, personnel and clinical activity management and revenue assessment for all outreach clinics.

Operations/Finance:

• Works with clinical managers and supervisors regarding human resource and talent management questions and complies with respective employment contracts to assure we are enhancing learning opportunities for staff, coaching and mentoring, and meeting the intent of labor practice.
• In partnership and collaboration with the U-MCHC Co-Directors, CDAs and Division Administrators, oversees clinical activity, expense and revenue metrics and evaluating and improving designated margins as it relates to patient care (as one program).
• Initiates and oversees process improvement lean initiatives to improve communication and clinical operations across the departments and units. Included will be data collection, creation of projects, and implementing lean initiatives and POCA.
• Manages respective financial metrics to meet forecasting assumptions, provide variance reporting when actual does not meet projected plans, and provide timely responses.

Supervision Exercised:

Direct supervision over the outreach specialist, project managers, administrative staff and other team members

Supervision Received:

Executive Director of C.S. Mott Children's Hospital and Co-Directors of the U-MCHC/Executive Committee.

Required Qualifications:

• Masters in Health Administration, MBA or equivalent level (masters) 5 + years of experience as a manager or equivalent
• Knowledge of Clinical Operations and Research administration
• Strong communication and interpersonal skills; ability to work independently with minimal supervision and demonstrated maximum collaboration in a team environment and matrix organization'
• Strategic thinker; tenacious in a facilitative way; manages ambiguity; manages through influence
• Knowledge of health care landscape, economics and reform; management experience; academic enterprise including research activities, space, and funding

Preferred Qualifications:

• 7-10 years' experience within a health care setting, process improvement Lean Coach training & experience or equivalent
• Experience with Pediatric Cardiology in a health system setting