About the Opportunity
About the Opportunity
About the College of Arts, Media and Design
We are a vibrant community of creators, designers, technologists,
and communicators applying creativity across disciplines and
harnessing emerging technologies to advance human potential and
solve the challenges of the future.
Powered by experience-driven teaching, learning and research, CAMD
demonstrates that the fields of design, communication, media, and
the arts are crucial to the human experience, society, and the
development of technology. We empower the next generations of
students, researchers, and creative practitioners to create the
future by sparking their innovative, creative, curious, and
entrepreneurial spirit.
Job Summary
Under the supervision of the Senior Academic Program Manager of Art
+ Design, the Administrative Officer, Office Operations &
Events serves as the department's primary resource for office
operations, facilities and studio management, event coordination,
onboarding, and administrative support, ensuring efficient
day-to-day operations and a high level of service for faculty,
staff, students, and visitors. Serving as the primary liaison
between the department and university service partners, this
position coordinates office and studio operations, facilities
requests, onboarding logistics, and department events, including
workshops, speaker series, award ceremonies, orientations, and
guest travel arrangements. The role oversees front-office
operations, supports department leadership through administrative
coordination, and collaborates with campus partners to maintain
safe, functional, and well-managed departmental spaces. The
position exercises a high degree of independent judgment and
problem-solving in managing complex operational activities and
serves as a trusted resource to Art + Design faculty, staff,
students, and university partners.
Key Responsibilities & Accountabilities
Office Operations & Facilities Management (35%)
- Oversee the department's day-to-day operations, ensuring
efficient office administration, departmental communications,
meeting logistics, and continuity of operations
Manage office and studio spaces, including facilities requests,
capital improvement projects, keys and access, furniture,
equipment, supply inventory, and space utilization
Coordinate with Facilities, Information Technology, Compliance,
and Safety to maintain safe, functional, and technology-enabled
departmental spaces
Oversee studio operations and maintenance, including
scheduling, booking systems, and open studio hours
Administrative Support & Onboarding (25%)
- Serve as the primary front-office contact for faculty, staff,
students, visitors, and prospective students, providing exceptional
customer service and resolving operational inquiries
- Provide administrative support to Department Chairs, including
calendar coordination, meeting logistics, committee administration,
departmental communications, and operational reporting
- Coordinate the onboarding of new faculty and staff, including
workspace setup, technology, university systems access, and
departmental orientation
- Hire, train, schedule, and supervise student office
assistants
- Supervise four temporary non-student (TNS) Figure Models and
three Work-Study Office Assistants
Event Management (20%)
- Coordinate department and college events, including workshops,
speaker series, award ceremonies, orientation, and department
productions
- Provide event support for year-end events, including
commencement and student awards
- Organize hotel, lunch, and dinner reservations for lectures and
university guests
- Archive and maintain records of event promotions and awards
received
Distributed Shared Service Support (20%)
- Collaborate with other Administrative Officers to develop
standardized procedures and protocols for shared job functions to
ensure consistency
- Collaborate with other Administrative Officers to implement
robust data management practices that ensure data accessibility and
integrity, with a focus on office and space records
- Collaborate with other Administrative Officers to create
opportunities for cross-training on departmental practices, support
Department Chairs, and promote broad efficiencies across the
College
- Collaborate with other Administrative Officers to provide
office coverage during absences or scheduled paid time off
(PTO)
Minimum Qualifications
Required
- Bachelor's degree
- Minimum of two to three years of administrative
experience
- Proficiency in Microsoft Office Suite, particularly Excel
- Strong organizational, analytical, and interpersonal skills,
with exceptional attention to detail
- Demonstrated ability to work effectively in a fast-paced,
service-oriented environment, manage multiple priorities, and adapt
to changing business needs, shifting priorities, and evolving
processes
Preferred
- Administrative experience in higher education
- Experience with Workday and Concur
Required Documents
Position Type
General Administration
Additional Information
Northeastern University considers factors such as candidate work
experience, education and skills when extending an offer.
Northeastern has a comprehensive benefits package for benefit
eligible employees. This includes medical, vision, dental, paid
time off, tuition assistance, wellness & life, retirement- as
well as commuting & transportation. Visit
https://hr.northeastern.edu/benefits/ for
more information.
All qualified applicants are encouraged to apply and will receive
consideration for employment without regard to race, religion,
color, national origin, age, sex, sexual orientation, disability
status, or any other characteristic protected by applicable
law.
Compensation Grade/Pay Type:
107S
Expected Hiring Range:
$53,615.00 - $75,728.75
With the pay range(s) shown above, the starting salary will depend
on several factors, which may include your education, experience,
location, knowledge and expertise, and skills as well as a pay
comparison to similarly-situated employees already in the role.
Salary ranges are reviewed regularly and are subject to
change.
To apply, visit https://northeastern.wd1.myworkdayjobs.com/en-US/careers/job/Boston-MA-Main-Campus/Administrative-Officer--Operations-and-Events_R142476
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