Administrative Support Associate

Job Details

Position Title: Administrative Support Associate

Working Title: Administrative Support Associate

Position Number: 088139

Full-time or Part-time: Full Time

Time Limited Position: No

Number of Vacancies: 1

Department: Bronco One Stop

Posting Number: 0402637

SHRA/EHRA: SHRA

Job Category: Clerical and Secretarial

Hiring Range: $33,540.00 - $35,001.00

Overall Position Competency: Journey

Primary Purpose of the Organization

The Bronco One Stop is a centralized space for students to access common student services to strengthen their ability to navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience with the application process, academic records, financial aid, making payments, speaking with an advisor to register for classes, gaining assistance with degree planning, receiving academic support and navigating university resources.

Primary Purpose of the Position

The primary purpose of this position is to provide administrative office support to the Advising Center.

Minimum Education and Experience Requirements

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Knowledge skills and abilities

• General knowledge of office management techniques; ability to effectively communicate verbally and in writing; ability to manage confidential information;
• knowledge of Banner Financial, E-buy, Microsoft Office, Zoom, Adobe Sign; ability to facilitate and organize work flow and coordinate office activities;
• ability to effectively communicate with parents, youth, community partners and university officials;
• ability to conceptualize written correspondence with minimal errors and type 45 wpm; must have good time-management and interpersonal skills.
• Must be able to multi-task, follow through on assigned projects and work in a fast-paced environment and as a team member; ability to establish and maintain productive working relationships; ability to manage time, and work calmly under pressure.
• Must have interpersonal skills to work with diverse student populations and provide customer care. Ability to work a flexible schedule, including evenings and weekends as necessary.
• The Bronco One-Stop Administrative Support Associate must work on-site.

Preferred Qualifications

Prefer a bachelor’s degree, two or more years of secretarial or clerical/administrative and office management experience.