Administrative Support Associate - Journey

Organizational Unit Overview

The Division of Infectious Diseases at The Brody School of Medicine provides state-of-the-art diagnosis and treatment for a wide range of infections. Infectious Disease doctors help ensure the timely diagnosis and treatment of acute infections by recommending the appropriate diagnostic tests to identify the source of infections and by recommending the appropriate antibiotic to treat the infection. We are dedicated to the treatment of persons infected with HIV in Eastern North Carolina. Our physicians and physician extenders currently provide care for more than 1,500 patients in our clinic in Greenville as well as another 300 patients in clinics in surrounding counties. Faculty members are currently collecting data to address the issue of the disproportionate infection rate of HIV in African Americans. The division is involved in many clinical trials involving HIV therapies. These trials provide needed drugs to persons who may otherwise not be able to receive treatment.

Job Duties

The primary purpose of this position is to provide administrative support to East Carolina University HIV Program in the Division of Infectious Diseases. The Ryan White Administrative Support Associate is a self-directed position and will work in collaboration with other members of the East Carolina University HIV Program (ECUHIVP), Division of Infectious Diseases. This individual will work under the direct supervision of ECU Ryan White program director and grant administrator to provide administrative support to over 50 Ryan White (RW) employees. This position will be responsible for independently identifying and resolving issues and problems of the RW staff by interpreting policy and procedures, and assuming responsibility for the results of decisions made. Some of the responsibilities include: managing Ryan White staff leave time and effort and keeping records; managing the work calendars of the RW director and administrator; coordination and implementation of Ryan White faculty scheduling templates (clinic, teaching, and administrative duties); coordinating RW staff travel including all documentations required; coordination of monthly staff and leadership team meetings; maintenance of guest speaker calendar; authoring correspondence; interpretation and communication of policies and procedures; and other organizational and administrative responsibilities as needed to support the daily operation of the Ryan White program. This position will be responsible for tracking and updating service allocation attestation statements for all employees who work on Ryan White grants. Duties also include tasks associated with clinical operations as needed for the clinic to function. These may include, but not limited to, answering clinic phones, working on referrals, check-in and check-out clinic patients.

CLINICAL SUPPORT POSTION - NOT SUBECT TO STATE HUMAN RESOURCES ACT.

The Brody School of Medicine at East Carolina University is affiliated with ECU Health Medical Center, which serves as its teaching hospital, as well as the flagship hospital for ECU Health.

Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b, 457). This position is not eligible to participate in the NC Teachers and State Employees Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.

While this position is not automatically eligible for the NC Teachers and State Employees Retirement System (TSERS), new hires transferring from another North Carolina state agency and current ECU employees transferring internally who had been enrolled in TSERS in their previous employment will continue participation in TSERS. These individuals may be able to elect to participate in ORP if they had not been offered that option at the time of their initial enrollment into TSERS.

Minimum Education/Experience

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification Required by Statute or Regulation

None

Preferred Experience, Skills, Training/Education

Experience in a Health Care Environment.