"Administrative Support Associate - Journey"

Administrative Support Associate - Journey

Position Number: 923105
Full Time or Part Time: Full Time
Anticipated Recruitment Range:
Position Type:
Job Category: Staff - Office/Clerical

Organizational Unit Overview:

The Division of Student Affairs comprises over 30 departments, each responsible for providing various student support, services, and educational programs accessible to the university community. With over 300 full-time employees and over 1200 student workers, the Division supports Pirate success through environments that enhance student development, engagement, belonging, well-being, and career readiness. The Division strives to be a national leader in developing student experiences that positively transform lives and communities through work that makes students the focal point of our services, policies, and programming; creates a community where all feel safe, included, and welcomed; treats each other with dignity and civility, and recognizes every individual has rights, ideas, and beliefs; maintains open and honest interactions, and delivers high-quality programming, services, and resources through continuous reflection and improvement.

Job Duties:

The primary purpose of the Office Assistant position will be to provide office support for the Center for Counseling and Student Development staff which includes 18 full-time therapists. This position also serves as receptionist for the center, which includes extensive public contact.

Public Contact (50%): The Office Assistant serves as the primary receptionist for the department, providing front-line support to students, faculty, staff, and parents through both in-person interactions and telephone communications. This position will display high level of professionalism, discretion, and sound judgment due to the confidential and sensitive nature of the offices work. This position will demonstrate exceptional communication skills, reliability, adaptability, and in a fast-paced, high-pressure environment. Extensive public contact is a vital component of this role.

Office Equipment Operation (20%): This position will use a desktop computer and laptop as needed to perform daily tasks. Fax machine and photocopier are also used to send requested information. Software packages used are Microsoft Office, email and university student database.

Files (20%): Retention of records that are electronic, and thus scanning paper documents into charts, ensuring accurate assignment of cases and assisting with regular purging of records is an aspect of this position.

Other (10%): Duties as assigned assisting with office operations supporting counseling staff, office manager, and director as needed.

Minimum Education/Experience:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

License or Certification Required by Statute or Regulation:

None

Preferred Experience, Skills, Training/Education:

None

Special Instructions to Applicant:

• Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write see resume on your application when completing the job duties section.
• If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).
• Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.
• Applicants must be currently authorized to work in the United States on a full-time basis.

Additional Instructions to Applicant:

Job Close Date: 3/4/2026
Open Until Filled: No
Initial Screening Begins:

To apply, visit https://ecu.peopleadmin.com/postings/91878