Position Information
Position Title: Administrative Support Associate
Working Title: Administrative Support Associate
Position Number: 005264
Full-time or Part-time: Full Time
Time Limited Position: No
Number of Vacancies: 1
Department: School of Social Work
Posting Number: 0402665
SHRA/EHRA: SHRA
Job Category: Clerical and Secretarial
Hiring Range: $35,001.00 - $35,001.00
Overall Position Competency: Journey
Primary Purpose of the Organization:
The School of Social Work at Fayetteville State University (FSU) prepares competent social work professionals at undergraduate and graduate levels, promotes lifelong learning, and enhances the well-being of individuals, children, and families residing in rural, urban, and military communities throughout North Carolina and globally. The educational philosophy of our School of Social Work appreciates, affirms, validates, and unequivocally embraces the need to produce cutting-edge graduates who are…
educated for evidence-based professional social work practice with all client groups. Moreover, due to our identity, history, and legacy as an HBCU, we are particularly focused on the unique needs of people in black families, neighborhoods, and communities.
Primary Purpose of the Position:
This position will support the School of Social Work, the Associate Dean, the Chairperson, faculty members, and students. Special emphasis will be on customer service that requires communication, problem-solving, and knowledge of university and division programs and services; work coordination for the supervisor; and office technology applicable to office operations with an emphasis on budgets and accounting support.
Minimum Education and Experience Requirements:
High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Knowledge skills and abilities:
- Proficient use of office software such as MS Office Suite.
- Knowledge of Navigate Banner Finance System and 25Live.
- Ability to design Excel spreadsheets, create forms using Excel, and extract data from Banner System to develop reports.
- Knowledge of standard policies, practices, and guidelines for office operations.
- Excellent interpersonal skills and abilities to make decisions necessary to handle inquiries to make appropriate referrals.
- Excellent verbal and written communication skills.
- Knowledge of various software packages such as Adobe, Microsoft Suite, Xtender document management, and Ingeniux software.
Preferred Qualifications:
- Experience working in a higher education or educational setting.
- Five years of office/administrative support experience.
Special Instructions to Applicants:
To be considered for this position, applicants must complete the application in full, including listing your last five years of employment history. Failure to complete the application completely may result in you not being considered for the vacant position.
Notice to Applicants:
Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.” Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
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