"Administrator, OB&GYN"

Job Summary

The Administrator is responsible for the day-to-day administrative, business and financial operations for the AU Department of Obstetrics and Gynecology (OBGYN). The Administrator has oversight for the Department of OBGYN Ambulatory Practice Site in the Medical Office Building (MOB). The Administrator has responsibilities for ensuring high quality patient/family centered care, including ready access to Ambulatory Care Services, as well as achieving optimal business performance for the Practice Sites and the Health System. The Administrator has responsibility for adherence to AU and Health System policies and procedures.

Daily and operational responsibilities include supervision of staff, financial management, leadership, staff development and mentoring, program development, project coordination, maintenance of environment and security, medical office/administrative policies, conformance to II regulatory requirements and continuing education.

The Administrator has responsibility for assisting in developing business plans in accordance with AU and Health System standards, executing business plans as approved by the AU/Health System leadership, developing appropriate internal and external relationships to maximize ambulatory practice site's effectiveness and facilitate problem-solving across organizational units that support services provided.

Responsibilities

The responsibilities include, but are not limited to:

General Administration: Department of OBGYN

• Direct oversight of the multiple sub-units of the Department OBGYN to include supervision of the administrative staff.
• Responsible for the selection, placement, supervision and training of the support staff assigned to the Office of the Chairman in each department.
• Direct oversight of all active financial accounts within AU, MCG, WMG, Foundation and related policies and procedures (purchasing, A/P, A/R, payroll, budgeting, auditing, etc.) Responsible for budget development, supervision and management of the department's operating revenues and expenditures. Exercises budget controls to ensure that expenditures will not exceed budget.
• Prepares in an accurate and timely manner periodic financial, expenditure, revenue and payroll statements and reports for strategic decision-making and operational leadership of the department.
• Direct oversight for administrative policies and procedures of AU, MCG and affiliated organizations (WMG, Foundation, AU health system), including HR, EEO/AA, facilities, materials management, computing and telecommunications.
• Responsible for the recruitment, supervision and professional growth and development of the administrative staff.
• Facilitate faculty and APP recruitment, supported by a formal business plan, to enhance and expand the missions and strategies of the Department, School and University. Supervision of the coordination and assignment of space and property utilization for the department.

Clinical Practice Management and Development: Practice Sites

• Has day-to-day operational responsibility for management of all administrative aspects of practice site operations, including indirect oversight of important functional components supporting or related to services provided by ambulatory practice sites.
• Provides for ongoing development and implementation of services provided in ambulatory practice sites.
• Facilitates customer focus and patient/family centered care throughout ambulatory practice sites at all times by providing active leadership. Is customer-focused with the needs of physicians, referring hospital physicians' staff, and patients and families kept in mind.
• Responsible for direct oversight of financial accounts associated with practice site including responsibility for budget development, supervision and management of ambulatory practice site's operating revenues and expenditures, including personnel, supplies, travel, and capital budget requests. Exercises budget controls to ensure expenditures will not exceed budget.
• Prepares, in an accurate and timely manner, periodic financial expenditure, revenue, and payroll statements and reports for strategic decision-making and operational leadership of ambulatory practice sites.
• Immediately advises the ambulatory leadership, of circumstances and events that will cause the practice site to be over budget; determines that. the problem can be resolved or officially requests a budget amendment. Identifies opportunities for budget reductions as appropriate.
• Develops appropriate plans for revenue enhancement and business development for ambulatory practice sites.
• Direct oversight of facility and professional billing and collecting. In collaboration with faculty, monitors clinical activity and pursues 100% charge capture, optimal reimbursement, and documentation compliance for all clinical services.
• Develops specific goals and objectives for ambulatory practice sites and establishes timetable for achievement of goals.
• Initiates, facilitates, and participates in performance improvement/quality improvement programs in Ambulatory Care.
• Reviews performance improvement/quality improvement data and works with all Ambulatory Care personnel, including physicians and staff to improve performance to exceed thresholds and to achieve high performance targets.
• Develops appropriate policies and procedures that guide the operation of ambulatory practice sites towards achievement of the standards and benchmark indicators. Responsible for implementation and interpretation of Health System administrative policies and procedures, including HR, facilities, materials management, information services, and telecommunications.
• Works cooperatively with all parties to optimize patient access to all appropriate ambulatory care services.
• Assists in the development of access standards and monitors performance against those standards and works cooperatively with all parties to ensure performance within those standards, including development of corrective actions plans for programs not meeting standards.
• Recruits, hires, supervises, and develops all clinical staff
• Initiates activities that ensure external regulatory standards are met, including but not limited to Joint Commission Accreditation, NCOA Standards, HEDIS Performance levels, and ACGME Requirements. Advises senior management regarding material issues or situations that may jeopardize the Health System status.
• Monitors compliance with external regulatory standards.
• Participates in the development of and supports policies that are in keeping with external regulatory standards adopted by Ambulatory Care Services as essential standards.
• Supports the department Chairman in the development of standards of professional behavior for clinical physicians and staff and monitors performance of same, initiating interventions as appropriate.
• Provides for 24-hour seven day a week accountability for areas of direct responsibility in accordance with Health System policies and procedures. Facilitates successful performance of all clinical staff through effective change management processes, including medical, professional, technical, and support staff.
• Supervises the coordination and assignment of space and property utilization for ambulatory practice sites.
• Serves on appropriate committees related to ambulatory care.
• Develops plans for enhanced, effective marketing of ambulatory practice sites according to state of the art techniques, working in close cooperation with the Marketing and Finance divisions to attain ideal performance. Facilitates a positive public relation and community outreach component for practice site, as appropriate.
• Represents the organization positively and confidently. Creates a climate that fosters personal investment, customer service, clinical and performance excellence. Demonstrates leadership, versatility, and promotes collaboration and teamwork. Works in close cooperation with members of the organized medical staff and other hospital personnel to ensure the highest quality of care is rendered to patients.
• Identifies opportunities for clinical program expansion and new business development, especially off-campus ventures. Develops business plans to improve decision-making for implementation of new or expanded services.
• Interacts with local, regional, and national organizations (FPSC, MGMA, NCURA) to identify and implement best practices (benchmarking) within ambulatory practice sites. In collaboration with the Medical Director, arbitrates and assists in communication regarding any disputes between or among physicians.
• Maintains professional growth and development through seminars, workshops, professional affiliations, etc.
• Ensures adequate managerial infrastructure to support significant expansion of research initiatives within ambulatory practice sites.
• Assists, as appropriate, with orientation of new faculty in ambulatory care programs.
• Provides appropriate clinical infrastructure to support continued excellence in education at the student, resident, and fellow level. Develops and implements clinical initiatives targeted to meet the Enterprise's goals for graduation, board pass rate, and recruitment of graduates from LCME accredited medical schools.
• Monitors Faculty Cancellation Rate rates greater than 2%.
• Facilitates appropriate medical management. Troubleshoots and problem solves, on a daily basis, access, patient flow and satisfaction elements for patients, families, referring physicians, etc.
• Monitors actual hours available in the clinic.
• Promotes optimal use of Health Information Management (HIMS) within ambulatory practice sites and Ambulatory Care as a whole; works effectively with HIMS and other personnel, as necessary, so that provider needs and system requirements are met. Facilitates planning and implementation of all ambulatory care information systems for ambulatory practice sites and Ambulatory Care Services and works cooperatively with all parties to ensure information system needs are met.

Education Administration:

Provides appropriate infrastructure to support continued excellence in education at the student, resident, and fellow level. Develop and implement initiatives targeted to meet institution/department goals for graduation, board pass rate, and recruitment of graduates from LCME accredited medical schools.

Other duties:

Other duties as assigned

Required Qualifications

Educational Requirements
Graduate from an accredited college or university with an Advanced Graduate degree with a minimum of 5 years of clinical, administrative, or business experiences.

Preferred Qualifications

Preferred Experience
Master's degree from an accredited college or university in Business Administration, Health Care Administration, or related field from an accredited college or university. Minimum of five years managerial experience in a relevant health care setting.

Knowledge, Skills, & Abilities

• Ability to maintain confidentiality
• Detail-oriented
• Excellent interpersonal, verbal, and written communication skills
• Proficient in Microsoft Office and other computer software/databases

Shift/Salary/Benefits

Shift: Days/M-F (work outside of the normal business hours will likely be required of an employee in an exempt level position)
Pay Band: 19
Salary Minimum: $144,800.00/Annually - $184,600/Annually
Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position
Recruitment Period: 10/24/25 - Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program.