Admissions Counselor

Employer: Winston-Salem State University

Location: Winston-Salem, North Carolina, United States

Salary: Competitive Salary

Date posted: Dec 18, 2025

Position Type: Administrative, Student Affairs, Enrollment Management, Counseling, Other Student Affairs

Employment Type: Full Time

Job Details

Position Details

Classification Information

Position Classification Title: Student Admissions Counselor

FLSA: Exempt

Position Class: 89609

Position Overview

Position Summary

Do you have a passion for guiding students on their educational journeys? Are you excited about the opportunity to make a meaningful impact in higher education?
Join the Ramily! Winston-Salem State University seeks a friendly, enthusiastic, dedicated Admissions Counselor to join our team. As the first point of contact for students, parents, and high school counselors, you will play a crucial role in attracting and enrolling the next generation of Winston-Salem State University students.

Key Responsibilities:

• Student Engagement:
  • Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
  • Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
• Recruitment Activities:
  • Develop and nurture relationships with prospective students, applicants, and admitted students through targeted recruiting activities.
  • Plan and participate in on-campus and off-campus recruiting events, college fairs, and high school visits to showcase the benefits of attending Winston-Salem State University.
• Application Assistance:
  • Guide prospective students through the application process, offering clear and comprehensive information about admission requirements, deadlines, and procedures.
  • Provide personalized support to ensure each student’s application is complete and submitted on time.
• Enrollment Support:
  • Assist students from application to enrollment, helping them navigate the steps needed to join the Winston-Salem State University community.
  • Address any concerns or questions, making the transition to college as smooth and stress-free as possible.
• Decision Authority:
  • Review and evaluate applications, using your expertise to make informed acceptance decisions that are in accordance with our institutional standards and criteria.
• Data Management:
  • Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system.
  • Track and report on enrollment metrics, helping identify trends and improvement opportunities.
• Collaboration:
  • Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
  • Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.

Position Information

Position Number: 007028

Working Position Title: Admissions Counselor

Building and Room No.: Thompson Center 206

Appointment Type: Permanent Full-Time

Normal Work Schedule: 8am to 5pm on M-F with some weekend and evening work

Department Required Skills:

• Bachelor’s degree or four years of relevant experience
• PLUS 2-3 years’ related experience.

Preferred Years Experience, Skills, Training, Education:

• Outstanding communication and interpersonal skills.
• Strong organizational and time management abilities.
• Ability to work both independently and as part of a team.
• Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
• A genuine passion for helping students and a commitment to higher education.

Valid US Driver's License: Yes

Salary: Commensurate with education and experience

Open Date: 12/18/2025

Open Until Filled: Yes