"Admissions Data Specialist"

Job Details

Position Details

Classification Information

Position Classification Title
Student Services Coordinator

FLSA
Exempt

Position Class
89655

Position Overview

Position Summary
Do you have a passion for guiding students on their educational journeys? Are you energized by the opportunity to make a meaningful impact in higher education? Winston-Salem State University (WSSU) is seeking a friendly, detail-oriented, and mission-driven Admissions Data Specialist to join our dynamic Office of Admissions team.
In this hybrid role, you will be both the welcoming first point of contact for prospective students and a critical behind-the-scenes contributor to the university’s data integrity, enrollment operations, and strategic goals. Your work will directly support WSSU’s commitment to access, excellence, and student success.

Key Responsibilities:

• Student Engagement:
  • Serve as the welcoming face and primary contact for prospective students, parents, and high school counselors.
  • Answer incoming calls, make outbound calls, and respond to emails and web inquiries, providing information and guidance to assist students through enrollment.
• Recruitment & Outreach:
  • Develop and sustain strong relationships with prospective students, applicants, and their families through ongoing communication and engagement strategies.
  • Represent Winston Salem State University at college fairs, high school visits, and on-campus recruitment events, serving as an enthusiastic ambassador of the university.
  • Help organize and execute recruitment initiatives that reflect the university’s strategic enrollment priorities.
• Application Support & Admissions Decisions:
  • Provide guidance on the application process, ensuring prospective students understand admission requirements, key deadlines, and submission protocols.
  • Review and evaluate applications in accordance with university policies and admissions criteria, to make admissions decisions.
  • Ensure each application is processed efficiently and accurately to support timely enrollment outcomes.
• Enrollment Support:
  • Assist students from application to enrollment, helping students navigate the steps needed to join the Winston-Salem State University community.
  • Serve as a knowledgeable and approachable resource, addressing questions and concerns promptly while guiding students through key steps such as application completion, admissions decisions, financial aid processes, orientation, and course registration.
• Data Management:
  • Maintain accurate and up-to-date records of student interactions and recruitment activities in our CRM system.
  • Track and report on enrollment metrics, helping identify trends and improvement opportunities.
• Collaboration:
  • Work closely with other departments, such as financial aid, academic advising, and student services, to provide a holistic support system for prospective students.
  • Contribute to a collaborative and positive team environment, sharing insights and strategies for successful recruitment.
  • Support the Office of Admissions during peak cycles and special initiatives by contributing across functions as needed.

Qualifications:

• Education:
  • Bachelor’s degree required.
• Experience:
  • Previous experience in admissions, student services, or a related field is preferred but not mandatory.
• Skills:
  • Outstanding communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work both independently and as part of a team.
  • Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
  • A genuine passion for helping students and a commitment to higher education.

Benefits:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• A supportive and inclusive work environment.
• The chance to make a meaningful impact on students’ lives and educational paths.

Application Process:

If you’re excited about helping students achieve their academic dreams and want to be part of a dynamic admissions team, we want to hear from you!

Position Information

Position Number
060325

Working Position Title
Admissions Data Specialist

Building and Room No.
Thompson Center 206

Appointment Type
Permanent Full-Time

If Time Limited.
No

Appointment Length.
12

Requirements and Preferences

Position required to work during periods of adverse weather or other emergencies
Not Mandatory

Normal Work Schedule
Monday- Friday (9a – 6p) Travel plus evenings and weekends required

Department Required Skills

• Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions

Preferred Years Experience, Skills, Training, Education

• Experience:
  • Previous experience in admissions, student services, or a related field is preferred but not mandatory.
• Skills:
  • Outstanding communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work both independently and as part of a team.
  • Proficiency in Microsoft Office Suite and experience with CRM systems is a plus.
  • A genuine passion for helping students and a commitment to higher education.

Required License or Certification

Valid US Driver's License
Yes

Commercial Driver's License Required
No

Physical Required
No

List any other medical/drug tests required

Posting Details

Posting Details

Internal Posting Only
No

Time Limited Position
No

Appointment Length

Salary
Commensurate with education and experience

Open Date
11/10/2025

Close Date

Open Until Filled
Yes

Special Instructions Summary
Our agency supports second-chance employment for individuals who were previously incarcerated, or justice-involved. We invite all potential applicants to apply for positions for Which they may be qualified.
Please Note:

• A criminal background check will be conducted on the candidate finalist prior to the offer of employment.
• If it is determined that no applicants meet the minimum competency, education, and experience requirements, then management may consider other applicants.
• Salary will be determined based on competencies, equity, budget, and market considerations.
• Resumes will not be accepted in lieu of completing an electronic application. The application must be completed in full detail (including work history) for your qualifications to be considered.
• Failure to complete the application completely may result in you not being considered for the vacant position.
• Your application for the position will not be completed until you receive an online confirmation number at the end of the process of applying for a position.
• If you have general questions about the application process, you may contact Human Resources at OHR@wssu.edu. Individuals with disabilities requiring disability-related accommodation in the application and interview process, please call 336-750-2834.

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you hear about this employment opportunity?
   • Public Job Posting
   • Internal Job Posting
   • Agency Referral
   • Advertisement/Publication
   • Personal Referral
   • Website
   • Other
2. Please describe any experience working in high accountability, metric-driven environment.
   (Open Ended Question)

Applicant Document

Required Documents

1. Resume
2. Cover Letter
3. Letter of Recommendation 1
4. References List

Optional Documents

1. Unofficial Transcripts
2. Certificate of Release or Discharge from Active Duty (DD-214)
3. Unofficial Transcript