Admissions Operations Lead

University Of The Arts London - Marketing and Student Recruitment

Location: High Holborn, London, Hybrid

Salary: £52,977 to £63,815 per annum.

Hours: Full Time

Contract Type: Permanent

Placed On: 20th February 2026

Closes: 5th March 2026

Job Ref: 12266

The role

At University of the Arts London (UAL), we are internationally renowned for creativity, innovation and diversity. We are seeking an Admissions Operations Lead to join our Student Marketing, Recruitment and Admissions (SMRA) team and help shape an efficient, high-quality admissions service.

In this influential role, you will be a subject matter expert for admissions ways of working and the admissions business lead for driving continuous improvement across the admissions lifecycle including related system enhancements and managing cyclical updates. Working closely with admissions leaders, technical teams, and other key stakeholders across the University, you’ll play a key role in how admissions operates at UAL.

Ready to make a real impact on the admissions journey? This is an exciting opportunity to make a real difference at one of the most creative universities in the world. Join us and help shape the future of admissions at UAL.

About you

You will bring strong operational expertise within an admissions environment, alongside in-depth knowledge of admissions processes and related systems (such as SITS, UCAS, or similar platforms). You are confident leading change and improving processes to deliver measurable improvements. You will have experience of supporting the development, testing and adoption of related systems.

You are collaborative and proactive, with the ability to build strong working relationships across academic and professional services. You enjoy sharing knowledge, supporting colleagues through training and guidance, and promoting best practice. With a strong focus on service excellence and continuous improvement, you are motivated to enhance both operational performance and the applicant experience.

We are UAL

University of the Arts London (UAL) generates and inspires the creativity the world needs for a better future. Since 1842, our colleges have been defining creative education. With curiosity, imagination and intent we make work which creates lasting change for people and our planet. London is core to who we are, a place where we meet and share ideas with people from different backgrounds and cultures.

Our creative network influences learning, culture, industry and society on a global scale. Our academics and practitioners deliver creative education and inspire new ways of thinking through research and innovation. We work with students at every level from pre-degree and short courses to postgraduate and online learning, enabling them to build the careers they want. Together, we are a community of makers, thinkers, pioneers and storytellers redesigning the future.

For further details and to apply please click the 'Apply' button.

Closing date: 5th March 2026, 23:55.

UAL is committed to creating diverse and inclusive environments for all staff and students to work and learn – a university where we can be ourselves and reach our full potential. We offer a range of family friendly, inclusive employment policies, flexible working arrangements and Staff Support Networks. We welcome applicants from diverse backgrounds, including race, disability, age, sex, gender identity, sexual orientation, religion and belief, marriage and civil partnership, pregnancy and maternity, and caring responsibility.