James Cook University Jobs

James Cook University

Applications Close:

Townsville QLD, Australia

5 Star Employer Ranking

"Advancement Data and Reporting Officer"

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Advancement Data and Reporting Officer

HEWL 6

8 March 2026

Location

Townsville QLD, Australia

James Cook University

Type

Full-time, Continuing

Salary

$90,821 - $98,369 p.a. + up to 17% super

Required Qualifications

Data analytics qualification
Data analysis & reporting experience
Database management
CRM systems (Raiser’s Edge)
Power BI / SQL
Analytical & communication skills

Research Areas

Fundraising
Alumni Engagement
Donor Stewardship
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Advancement Data and Reporting Officer

  •  494595
  •  Townsville
  •  Professional
  •  Full time
  •  Closing on: Mar 8 2026

James Cook University (JCU) is creating a brighter future for life in the Tropics and beyond, through education and research that makes a difference locally and globally.

We are now seeking an Advancement Data and Reporting Officer to join our dynamic team in the Advancement Directorate, where you’ll play a key role in transforming data into meaningful insights that drive fundraising success and strengthen alumni and donor relationships.

  • Full-time, continuing position
  • Based at the Townsville Bebegu Yumba campus, with remote working arrangements within Queensland considered for the successful candidate
  • HEWL 6: $90,821 - $98,369 per annum plus up to 17% employer superannuation contributions, leave loading and other generous employee benefits.

ABOUT THE ROLE

The Advancement Data and Reporting Officer will provide operational data and reporting support to the University’s Advancement function. The role is responsible for producing accurate reports and datasets, maintaining data quality within Advancement systems, and supporting fundraising, alumni engagement, and stewardship activities through timely and reliable information.

QUALIFICATIONS, SKILLS AND EXPERIENCE

The ideal candidate will hold a relevant qualification in data analytics, information systems, business analytics or a related discipline, together with demonstrated experience in data analysis, reporting and database management; or an equivalent combination of relevant experience and education/training. You will bring a keen eye for detail and a strong commitment to data integrity and compliance, along with excellent organisational, analytical and problem-solving skills. The ability to communicate complex information clearly to stakeholders with varying levels of data literacy will be essential. Exposure to CRM systems and business intelligence tools such as Raiser’s Edge, Power BI, or SQL would be beneficial, as would familiarity with the Australian tertiary education or philanthropic sector, especially in an Advancement context

SHAPE YOUR FUTURE WITH JCU

At JCU we’re not just shaping minds; we’re shaping the future.

As Australia’s only university established to focus on the issues of Northern Australia and the Tropics worldwide, JCU is dedicated to helping the world’s tropical regions to prosper. With our main campuses located in the vibrant and diverse tropics of Northern Queensland, JCU is at the forefront of research and education in some of the world’s most critical areas, including marine biology, environmental science, tropical and rural health, and more.

Find out more about JCUour Careers and our locations.

WHY JCU?

JCU offers a dynamic and culturally diverse workplace where your ideas are valued, your professional growth is supported, and your work-life balance is respected. Working under the values of Authenticity, Excellence, Integrity, and Respect, we support and empower our people through the provisions of;

  • A generous superannuation scheme with up to 17% employer contributions with UniSuper
  • 36.25-hour full-time working week
  • 5 weeks of annual recreation leave plus leave loading
  • 15 days paid sick/carers leave per year
  • Up to 6 months paid parental leave or 12 months at half pay
  • A range of flexible working options
  • Attractive options for salary packaging
  • Staff study assistance and paid study leave
  • Ongoing professional development support
  • Fitness Passport
  • Corporate discount on health insurance
  • Free Employee Assistance Program (coaching and counselling)
  • Well-equipped modern facilities and contemporary workspaces with access to on-site childcare and medical services at our Townsville and Cairns’ campuses
  • Accommodation and Relocation assistance may be negotiated

HOW TO APPLY AND CONTACT DETAILS

Are you ready to make a difference? Join us at JCU, where your future meets the tropics.

Click the ‘apply’ button to be redirected to the JCU careers page and follow the below steps:

  1. Complete the application form
  2. Upload your current resume
  3. Upload a cover letter outlining your relevant experience in relation to the key requirements of the role and how your skills and experience will ensure your success. 

Applications close on Sunday 8 March at 11:55 PM AEST.

For any enquiries about the role, please contact Aparna Krishnan - aparna.krishnan@jcu.edu.au.

As a timely appointment is required, we are seeking applicants from candidates with current Australian work rights.

ABOUT OUR PROCESS

At JCU, we are committed to employing individuals who meet the requirements of the role and align with our values. All applicants will be contacted and advised of an outcome once the recruitment process is finalised.

Please visit our Information Privacy Policy to understand how your information is collected, stored, accessed and used.

WHAT MATTERS TO US AT JCU

  • Our People - Our staff, students, and the communities we serve
  • Our Education - Knowledge has the power to change lives
  • Our Place – the Tropics and beyond
  • Our Research – a catalyst for innovation and knowledge generation

James Cook University encourages people from all backgrounds who meet role requirements to apply. We value and celebrate the diversity of our community and are committed to ensuring our learning and working environment is safe and welcoming.

Tell them AcademicJobs.com sent you!

Apply Now

Frequently Asked Questions

📚What qualifications and experience are required for the Advancement Data and Reporting Officer role?

The ideal candidate holds a relevant qualification in data analytics, information systems, or business analytics, plus demonstrated data analysis, reporting, and database management experience. Equivalent training is accepted. Key skills include data integrity, analytical problem-solving, and communicating complex data to diverse stakeholders. Beneficial: CRM systems like Raiser’s Edge, Power BI, or SQL. Explore academic CV tips for applications.

💰What is the salary and benefits for this James Cook University position?

Salary is HEWL 6: $90,821 - $98,369 per annum plus up to 17% employer superannuation. Benefits include 5 weeks annual leave + loading, 15 days sick/carers leave, up to 6 months paid parental leave, flexible work, salary packaging, professional development, Fitness Passport, and EAP. View more on administration jobs in higher ed.

🏠Is remote work available for the Advancement Data and Reporting Officer in Townsville?

Primarily based at Townsville Bebegu Yumba campus, but remote working within Queensland is considered. Full-time continuing role requires Australian work rights. Check remote higher ed jobs for similar opportunities.

📝How do I apply for this Advancement Data and Reporting Officer job at JCU?

Click 'apply' on the JCU careers page: complete form, upload resume and cover letter addressing key requirements. Closes 8 March 2026, 11:55 PM AEST. Contact Aparna Krishnan at aparna.krishnan@jcu.edu.au for queries. Prepare with our free cover letter template.

📊What are the key responsibilities in this data and reporting role?

Provide operational data support to Advancement: produce accurate reports and datasets, maintain data quality in systems, support fundraising, alumni engagement, and stewardship via timely insights. Focus on Townsville-based higher ed philanthropy.

🎓Does this role require experience in the higher education or philanthropic sector?

Familiarity with Australian tertiary education or philanthropic sector, especially Advancement, is beneficial but not essential. Strong data skills and commitment to integrity are prioritised. See higher ed admin jobs for sector insights.
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