"Advancement Data Specialist"

Job Details

Posting date: 03/02/2026

Open Until Filled: Yes

Position Number: 1126117

Position Title: Advancement Data Specialist

Hiring Range Minimum: $23.47

Hiring Range Maximum: $29.34

Union Type: Not a Union Position

SEIU Level: Not an SEIU Position

FLSA Status: Non-Exempt

Employment Category: Regular Full Time

Scheduled Months per Year: 12

Scheduled Hours per Week: 40

Schedule: Department will offer hybrid work schedule opportunity, but there will be regular on-site work required on a rotating basis among team members. The successful candidate needs to be within commuting distance to campus.

Location of Position: Lebanon, NH 03766 41 Centerra Parkway

Remote Work Eligibility?: Hybrid

Position Purpose: The Advancement Data Specialist provides accurate and timely operational support to Gift Recording and Advancement Data & Reporting Services. Reporting to the Director, this position performs complex data entry and maintenance of highly confidential demographic and financial information of alumni, parents, and friends of Dartmouth using a collaborative approach in a team environment. Performs primary and secondary responsibilities for various functions within the office which are integral to operations and maintenance of adequate controls.

Required Qualifications - Education and Yrs Exp: Associates or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities:

• Four years of relevant data entry experience (e.g. customer service, financial processing, or other directly related experience) and an Associate Degree, or the equivalent.
• Demonstrated professionalism with effective verbal and written communication to internal and external constituents with strong customer service and listening skills.
• Demonstrates accountability for work accuracy and attention to detail
• Able to work efficiently and effectively under pressure of time constraints
• Ability to organize and prioritize work
• Ability to understand policies and to apply procedures
• Advanced problem solving, resolution, and analytical skills.
• Demonstrated expertise in the Microsoft Suite, Web applications, and computer navigation within both a Windows and network-based environment.
• Demonstrated ability to be flexible and cooperative in a team-based environment, adapting to system and process changes.
• Demonstrated ability and eagerness to apply the core values of Advancement.

Note: Employment will be contingent upon possession of a valid U.S. or Canadian driver’s license and continued qualification as an Approved Driver under the Dartmouth College Driver Safety and Motor Vehicle Policy.

Preferred Qualifications:

• Basic accounting skills and knowledge of financial/accounting software.
• Working knowledge of IRS and CASE guidelines for charitable giving and reporting.
• Experience with Ellucian Advance, Atlassian JIRA, Hyland OnBase, iModules Encompass, Oracle Business Intelligence.

Department Contact for Recruitment Inquiries: Lesa Knapp

Department Contact Phone Number: 603-646-1317

Department Contact for Cover Letter and Title: Lesa Knapp, Assistant Vice President for Advancement Administration

Department Contact's Phone Number: 603-646-1317

Description:

• Responsible for the accurate and timely entry and maintenance of giving and biographical data in accordance with established standards and procedures. Executes bank deposits and facilitates funds being received from wires, credit cards, securities, PayPal, and other payment sources. Understands what constitutes a gift and the CASE and IRS guidelines that govern charitable gift processing. Develops expertise in using specific web-based applications and other technology tools to enter and maintain giving and biographical data. Percentage Of Time: 60
• Extracts, compiles, and assembles information from various sources into appropriate formats for entry and maintenance. Organizes, scans, and prepares prospect and alumni documents indexing keyword data as prescribed by established procedures. Performs research and initial analysis of entity biographical and giving information. Assists in the retrieval and compilation of information from multiple source systems for monthly, quarterly, and ad-hoc reporting and research projects. Ensures the security and sensitive handling of confidential documentation and information. Percentage Of Time: 20
• Communicates effectively and respectfully with a diverse community, including alumni, parents, staff, faculty, and students. Keeps Director apprised on the status of important issues and requests to ensure accurate and efficient office response. Understands and effectively explains departmental policies and procedures to our external and internal customers. Assumes ownership of conveyed customer inquiries, issues, or concerns and accomplishes effective resolution in a timely manner, using judgement to escalate issues when appropriate. Delivers best in class service to a diverse community according to standards and procedures established by management. Percentage Of Time: 10
• Collaborates with management and colleagues to standardize current processes and continually seeks process improvements to ensure consistency and accuracy. Recognizes technical issues and notifies technical support for resolution and follow-up. Cross trains with other team members to assure adequate coverage, accurate and consistent information, and timeliness. Percentage Of Time: 10