Advisor, Student Success

and winter break (Dec. 23 – Jan. 1). Free lunch Fridays: LU employees are eligible for a free meal on Fridays at the Evans Commons Dining Hall or Spellman Dining Hall; Chick-fil-A and Qdoba included. Professional development opportunities through the Lindenwood Learning Academy . JOB TITLE SUMMARY Job Title: Advisor, Student Success Division: Academic Affairs Evaluation Group: Staff FLSA Status: Exempt Reports To: Assistant Dean, College of Education and Human Services Positions Supervised: N/A Job Summary The advisor, student success supports undergraduate, transfer, and graduate students through proactive academic planning, mentorship, and ongoing communication. This role guides students from enrollment through program completion while collaborating closely with faculty, staff, and campus partners to ensure a high-quality advising experience. The advisor also contributes to college events, student engagement initiatives, and front-facing office operations. Essential Job Functions and Performance Indicators Job Responsibilities and Execution Advises undergraduate, transfer, and graduate students Acts as a coach and mentor for students throughout their program Provides student support through academic planning, communication, and outreach, including offering resources and tools for success Provides timely and regular feedback to students, answers program-related questions, maintains consistent communication, and works with each student on their program plan of study and career goals Coaches and supports students from enrollment through completion, advising them on educational plans and assisting with the registration process Consults with students each term to plan future enrollment and review or revise long-range academic program schedules Assists students in completing academic and Satisfactory Academic Progress (SAP) appeals, as needed Meets on campus with prospective students as requested by Admissions or Athletics Service Excellence Shares front-facing office duties, including meeting with students, answering questions, and responding to inquiries Serves as the advisor for the COEHS Student Advisory Council Assists in organizing and participating in college special events such as orientation, training sessions, and information sessions Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence Models, supports, and holds others accountable to the University’s values Communication, Teamwork and Collaboration Responds to the needs of students and colleagues in a timely and courteous manner Engages collaboratively with colleagues and students Serves as a liaison between Lindenwood University (LU) Professional Advising and the COEHS faculty and staff Job may require other duties as assigned. Required Qualifications Bachelor’s degree Minimum of two years’ relevant job experience in advising is preferred Knowledge, Skills and Abilities Demonstrated ability to work effectively with individuals from diverse communities and cultures Strong written and verbal communication skills Ability to analyze data and processes Excellent interpersonal skills Experience in offering training in an educational setting Ability to organize and prioritize work Ability to multitask Ability to use good judgment and think critically Work Environment General office setting Non-Standard Flex Experience working in academic advising, student services, enrollment management, or a related student support role Physical Abilities Ability to work effectively at a computer for extended time daily Ability to sit/stand for extended periods of time Ability to lift/carry items commonly found in an office setting including, but not limited to, documents, laptops, keyboards, etc. Ability to use repetitive wrist, hand, and finger movements to type regularly Regular attendance is a necessary and essential function Ability to lift, carry, or move materials and equipment of specified weight (up to 25 lbs) Equal Opportunity Employer Lindenwood University is an Equal Opportunity employer...