Location: Wye Mills
Job Type: Staff
Division: Student Success and Enrollment Management
Department: Enrollment & Advising
Closing Date: 11/1/2026 11:59 PM Eastern
Description
The Advisor/Recruiter-Workforce position is responsible for recruiting, advising, and enrolling students in Workforce programs. This person will work closely with Chesapeake College faculty and staff, local education personnel, civic and religious organizations, and area businesses to provide information and advising to all prospective students pursuing Workforce programs at Chesapeake College. This person must keep abreast of all policies, procedures, and related services. Work in a case management capacity with a diverse student population. They must maintain and monitor student records and files through the CRM, Colleague, and Advisor Trac. This person collaborates with administrators, colleagues, and faculty to develop new initiatives and practices to ensure student recruitment and enrollment. The candidate will possess positive energy, exceptional communication skills, and previous experience in recruitment and advising.
Examples of Duties
- Serve as a member of the Enrollment & Advising team.
- Provide recruitment, advising, and enrollment information to prospects, students, and staff through direct and technological means.
Collaborate with internal partners in developing, coordinating, and implementing procedures and activities to recruit and enroll students in workforce programs.Actively participate in recruitment, advising, and enrollment activities, including information sessions, career nights, community events, and other related activities. Visit high schools, civic and religious organizations, businesses, agencies, etc., as part of the total student recruitment effort.Advise students in selecting appropriate programs of study and planning course sequences.Connect students with faculty, program directors, and appropriate campus resources as needed.Respond promptly and professionally to student questions and concerns.Monitor and access prospective student inquiries received through the website and other sources. Manage, track, and document outcomes on all leads to ensure timely follow-up and communication.Maintain ongoing communication with prospective students designed to increase enrollment.Collaborate with IT, IR, and the Director of Admissions to provide event and enrollment data statistics.Provide information regarding tuition, fees, payment plans, and payment procedures.Support students in completing required forms and documentation related to enrollment and funding.Coordinate with business office and financial aid personnel as appropriate.Follow up on scheduled appointments and student action items as needed.Utilize colleague, advisor trac, and Microsoft Office Suite to communicate, track, and report leads and student interactions.Utilize social media to target audiences, recruit students, and market events.Maintain regular and posted office hours for planned student interaction and advising.Provide online and in-person academic advisement for both new and returning skilled trades students.Participate in career/workforce professional development.Support students in understanding industry requirements, credentials, certifications, and educational pathways.Promote workforce-aligned career pathways that meet regional labor market needs.Qualifications
- Bachelor's degree in counseling, education, psychology, or a related field required.
- Previous experience in recruitment and advising.
- Demonstrated track record of providing exceptional customer service.
- Strong organizational skills with the ability to manage multiple priorities and deadlines.
- Proficiency in Microsoft Office Suite, including Outlook, Excel, Word, and Teams.
- Ability to maintain confidentiality and exercise professional judgment.
- Ability to work independently while contributing effectively to a team environment.
- Must be able to travel and occasionally work evenings and/or weekends.
- Strong attention to detail and follow-through on student inquiries and tasks.
- Demonstrated leadership, interpersonal, presentation, verbal, and written communication skills.
- Demonstrated organizational and analytical abilities.
- Ability to relate to diverse groups of students, faculty, staff, and external constituencies.
- Proficiency with emerging technologies and willingness to learn new computer applications and programs.
- Must be able to travel and occasionally work evenings and/or weekends.
- Ability to work independently with limited supervision.
- Ability to work with a diverse population.
- Ability to speak fluent Spanish is a plus.
- Ability to assist students in developing personal and academic plans to bolster their chances of academic success.
Physical Requirements
- Most of the job is sedentary; however, occasional periods of light work may be required;
- Lifting to approximately 35 lbs. occasionally.
- The worker may be exposed primarily to inside office conditions.
- Visual acuity appropriate for an administrative position
- Hearing,
- Grasping,
- Pushing, pulling, lifting, reaching - occasionally
- Climbing stairs - occasionally
- Walking, frequently
- Occasional travel may be required
- Local travel required regularly
