ASAP Academic Program Specialist (HEOa)

POSITION DETAILS

Kingsborough Community College was founded in 1963 and is one of 25 campuses of the City University of New York (CUNY) system and offers liberal arts education, as well as career training programs. ... The Specialist collaborates with the ASAP program staff and other KCC stakeholders to create and support initiatives and interventions that support and promote student success.

POSITION RESPONSIBILITIES

• Develop engagement strategies to support student success and assist program in meeting retention goals and benchmarks;
• Analyze retention and attrition data to identify trends and to develop appropriate student support models
• Assist in identifying, monitoring and tracking current ASAP probation and at-risk students and New Start students.
• Support registration of incoming ASAP students; create academic plans to successfully guide students through curriculum and degree progression
• Develop and facilitate student success workshops and implement student support initiatives, co-curricular programs that support academic success
• Provide individual and group advisement, transfer and mentoring support to academically struggling students.
• Collaborate with Associate Directors and Tutoring Center leadership to track and evaluate academic needs, tutoring engagement and targeted interventions for ASAP students.
• Refer students for academic skills assistance, including tutoring, math interventions, counseling, career guidance etc. and evaluate student progress.
• Collaborate with college departments that offer research and other academic opportunities to students to support student retention
• Monitor and provide follow-up student communications for exited, re-engaged and probation populations;
• Utilize CunyFirst, EABNavigate and ASAPi to identify, monitor and tack current ASAP probation and at-risk students
• Maintain knowledge of student retention best practices, as well as federal, state, local and university policies and procedures as related to academic standards.
• Review faculty submitted Early Alerts and progress surveys to assist students with developing success plans
• Plan and facilitate in conjunction with ASAP Associate Directors, student engagement events and activities such as workshops, open houses etc. to engage and build community amongst cohort of students.

QUALIFICATIONS

Bachelor's Degree and four years' relevant experience required.

PREFERRED QUALIFICATIONS

• Master’s degree in higher education or a related field
• Experience in student development programming and collaboration with cross functional teams
• Strong understanding of the needs and challenges facing students from diverse urban backgrounds
• Demonstrates ability to cultivate and develop inclusive and equitable working relationships with students, faculty, staff and community members
• Embraces and actively promotes an inclusive and equitable work environment
• Demonstrates knowledge of equitable and inclusive practices to support students
• Knowledge and understanding of strategies and high impact practices important to student success and academic programming
• Excellent writing, editing, and verbal communication skills
• Detailed oriented with strong organizational, problem solving, and decision-making skills
• Proficient in managing multiple tasks and meeting deadlines with changing priorities
• Excellent computer skills including Microsoft Outlook, Word and Excel. Experience with PowerPoint, Canva, and WordPress based platforms
• Ability to work evenings and weekends, as needed