"Assistant Director for Tutoring Services"

The University of North Carolina at Greensboro (UNCG) seeks a dedicated Assistant Director for Tutoring & Testing held within its Academic Achievement Center, an integral component of the Division of Student Success. The Assistant Director supports all UNCG students with services including tutoring, academic skills, and testing coordination. The Assistant Director will provide support to undergraduates through tutoring, academic skills sessions, and study strategy workshops. They will also manage the University Proctoring Lab (UPL) and coordinate with faculty, the Office of Accessibility Resources (OARS), and Division leadership to provide academic testing in a secure, clean, and quiet testing environment. This role involves overseeing the day-to-day operations of the UPL as well as both the physical and online Academic Achievement Center, assisting in staff training, and contributing to program development that aligns with the center’s commitment to fostering inclusive and engaging academic support for a diverse student population.

Minimum Qualifications

• Master’s degree plus at least 3 years of higher education experience.
• Demonstrated knowledge of student success pedagogy and student-centered tutoring approaches.
• Experience in training and supervising student workers in an academic support setting.
• Demonstrated experience working with a diverse student and academic community.

Preferred Qualifications

• Demonstrated experience supervising professional staff (beyond student workers) is preferred.
• Prior experience running a tutoring program.
• Prior experience running a testing center.
• Proficiency with digital platforms, such as Microsoft 365 and online tutoring tools.
• Experience in curriculum development and working with faculty to integrate academic support into coursework.