Assistant Director of MSBA NYC Program, Cornell SC Johnson College of Business

Assistant Director of MSBA NYC Program, Cornell SC Johnson College of Business

Our College:

Leading at the intersection of people, business, and technology, the Cornell SC Johnson College of Business is one of the most comprehensive business schools in the nation and includes many areas of expertise not found in any other leading institution. The college is comprised of the university's three accredited business schools, each of which is recognized as among the best in higher education: the Charles H. Dyson School of Applied Economics and Management, the Samuel Curtis Johnson Graduate School of Management, and the School of Hotel Administration. Our academic research; industry and community engagement; and undergraduate, graduate, and professional degree programs all reflect the future of business: flexible, collaborative, and cross-disciplinary. The college community includes 244 research faculty, 44,000 alumni, and nearly 3,300 undergraduate, professional, and graduate students. The SC Johnson College of Business has an unparalleled resource base from which to draw--within the college, Cornell Tech in New York City, and Cornell University broadly.

The Master of Science in Business Analytics is a 10-month full-time program that provides students the opportunity to pursue an Ivy League graduate degree by undertaking a rigorous course of study and build a career in business analytics with the skills employers desire most: a comprehensive understanding of the language and concepts of business, strong communication and teamwork skills, and the ability to apply the tools of data science to real problems and real data through program concentrations. The program starts in August.

Classes are held in person in New York City and include evening sessions.

The Assistant Director of MSBA NYC Program Position:

The Assistant Director of MSBA NYC Program plays a key role in supporting program execution, student advising, and co-curricular engagement. This position provides both strategic and hands-on leadership, collaborating with MSBA colleagues, campus partners, and external stakeholders to deliver an exceptional, inclusive experience for a diverse student population. We are seeking a self-driven professional with strong judgment, proven experience, and the ambition to excel in a dynamic, high-impact role.

The Assistant Director, reporting to the Director of Online Masters & MSBA Programs, oversees the full MSBA student lifecycle by providing holistic academic advising, supporting students with moderately complex personal and institutional concerns, and connecting them with appropriate resources to promote success. This role contributes to key initiatives that advance retention, persistence, and graduation; develops and implements co-curricular programming--including orientations, welcome events, speaker sessions, and student interest groups--to strengthen community and engagement; and participates in assessment efforts and school-wide committees to enhance policies and student services. The position also supports admissions and corporate relations activities as needed, collaborates closely with partners across Johnson and the broader university such as Admissions, Cornell Health, Global Learning, and Student Disability Services, and regularly uses systems such as Salesforce and Academic Student of Concern forms to ensure accurate documentation and student tracking.

Position Details:

• Reports to the Director, Online Masters & MSBA Programs.
• Interacts regularly with prospective and current students and alumni, faculty, Admissions, Marketing, Operations, Finance, Alumni Affairs, Registrar, Career Services, corporate sponsors, and external service providers.
• Works closely with the NYC facilities team to ensure evening/weekend logistics are arranged and executed smoothly.
• Based at Cornell Campus in NYC
• Requires evening availability.

While position responsibilities vary, every member of our community is expected to foster a culture of belonging and a psychologically healthy work environment by communicating across differences; being cooperative, collaborative, open, and welcoming; showing respect, compassion, and empathy; engaging and supporting others regardless of background or perspective; speaking up when others are being excluded or treated inappropriately; and supporting work/life integration of oneself and others.

Required Qualifications

• Bachelor's degree with 2 to 4 years relevant experience or equivalent combination of education and experience.
• Experience in a student advising role in a higher education setting.
• Program management experience.
• Strong communications skills; writing, editing, public speaking and multimedia.
• Profound commitment to service excellence and continuous improvement processes.
• Mastery of Microsoft Office applications.
• Experience in and/or demonstrated commitment to supporting diversity, equity, access, inclusion, and wellbeing. Proven experience connecting diversity, inclusion, and wellbeing practices to business goals.
• Demonstrated skill in understanding cultural differences.
• Enjoys interacting with prospective and current students, alumni, and business leaders.
• Must be available to work evenings to support program goals.
• Familiar with Canvas, Peoplesoft, Salesforce or similar CRM.
• Event planning experience.

Preferred Qualifications

• Familiarity with complex academic organizations
• Ability to manage multiple competing priorities in complex and ambiguous environments.
• Collaborative team player across functional departments and geographies.
• Strong sense of ethics, discretion, diplomacy, and protocol.
• Master's degree (preferably in business management or student services).
• Ideal candidates will have extensive experience managing programs and student services.

This is a full-time, onsite position based in New York, NY. Salary to commensurate with education and experience.

University Job Title:

Student Svc Assoc II

Job Family: Student Services

Level: F

Pay Rate Type: Salary

Pay Range: $72,209.00 - $94,904.00

Remote Option Availability: Onsite

Application Procedure

When applying through our system, please remember to attach your application materials (Resume and Cover Letter) in either Microsoft Word or PDF format. In the Experience Section of your application, use the "Drop Files Here" box to manually drag document(s) into your application. For a more detailed description and instructions on how to apply online, please click here as an external candidate.

NOTE: Cornell employees must apply through the Internal Cornell Career site.