"Assistant Director, Systems and Operations"

This position is also responsible for the identification, analysis, recommendation, implementation and communication of resolutions on Systems issues, as well as enhancements and modifications related to various systems used to manage pro-fee billing for UCSF and MGBS. This includes the Epic Resolute systems as well as other supporting systems (i.e. Optum Claims Manager, Cirius Pre-Bill, etc.). This position has broad responsibilities regarding input and knowledge of UCSF Health.

The Assistant Director of Operations coordinates and monitors staffing levels, personnel issues, quality, and productivity as it relates to the following units: Payment Posting, Charge Entry, Imaging, Correspondence, Credit Balance, Retro-adjudication, Claims Edits and Systems, including charge correction requests, Outsourced A/R, and limited PB Charge Review and PB Follow-up. Specific duties will involve unit stabilization, implementing and optimizing new workflows and protocols.

This position will collaborate with the APeX Clinical team regarding Epic maintenance, tickets & development projects that impact Pro Fee Billing, as well as new clinical revenue into the SOM and the UCSF Medical Center from the purchase of medical clinics throughout California. The incumbent will coordinate extensively with Senior MGBS management, Client Service Managers, Clinic Departments and Clinical Systems/IT on resolving system and/or unit issues as they arise.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. The salary range for this position is $157,800 - $236,700, with a target entry point of $166,410, depending on experience. To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html