Assistant Director, Writing and Communication
Assistant Director, Writing and Communication
Department Summary:
The Academic Achievement Center (AAC) is the largest hub of student academic support services at Bridgewater State University. The AAC provides Learning Assistance support to undergraduate students. Within Learning Assistance there are six main areas: Academic Coaching, Accounting and Finance Lab, STEM Tutoring, Core and CRIT tutoring, and Writing and Communication, which also houses Tutoring for Multilingual Students (TMS). The AAC also includes Academic Advising, Student Accessibility Services, Transfer Services, and Testing Services. All areas within the AAC are dedicated to student success and retention, as well as equity, diversity, and inclusion.
Position Summary:
The Assistant Director is responsible for the planning and administration of learning assistance services, with an emphasis on writing and communication support. The Assistant Director will also assist with the coordination and communication of programs led by the Academic Achievement Center. Under the leadership of the Director of Learning Assistance, the Assistant Director will foster a welcoming, inclusive, and equitable culture for racially and socioeconomically diverse student populations as they transition into Bridgewater State University.
This position is located on campus in Bridgewater, MA. Opportunities for some remote work may be available in accordance with BSU telecommuting policies.
SUPERVISION RECEIVED: Reports to the Director of Learning Assistance
Position Type: APA Professional
SUPERVISION EXERCISED: The Assistant Director supervises tutors within Writing and Communication, and graduate assistants in Writing and Communication
Remote work: This position is based on campus in Bridgewater, Massachusetts. Up to two remote workdays per week may be possible in accordance with departmental needs and BSU remote work policies.
CORE DUTIES
- Lead and manage the hiring, training, and daily operations of the Writing and Communication learning assistance program using both equity-minded and best learning assistance practices.
- Responsible for communication between the AAC and the departments that offer courses with a writing or communication component to ensure collaboration and alignment of strategic initiatives, goals, and student learning outcomes.
- Assess and utilize program data to inform decision making, improve the program, and advocate for additional resources; present data and create reports as needed.
- Build relationships and develop partnerships with key campus stakeholders with a focus on supporting and advancing tutoring opportunities for all students enrolled in classes with a writing or communication component.
- Provide leadership for the Coordinator of Tutoring for Multilingual Students (TMS)
- Support the development of TMS in collaboration with the Coordinator of TMS
- Co-develop and facilitate training for writing tutors through the ENGL 204 course taught by the Writing Studio faculty coordinator.
- Create workshops around writing and communication for delivery to faculty and classes.
- Serve as a thought leader with AAC colleagues to develop programs and other specific learning support initiatives for first year, transfer, and undeclared and underserved student populations.
- Utilize the tutoring program software system for scheduling, reporting, and assessment of services.
- Implement and communicate learning assistance policies and procedures to students and other key stakeholders.
- Respond to all Writing and Communication learning assistance matters.
- Manage the hiring process for writing tutors in collaboration with the Writing Studio faculty coordinator.
- Actively advance a culture of accessibility, inclusivity, anti-racism, disability rights, and advocacy in the Writing and Communication learning assistance program.
- Represent the Director of Learning Assistance at meetings as requested.
- Participate on university committees as assigned.
- Perform related responsibilities and projects, as assigned.
Required Qualifications:
- Masters degree in English, Rhetoric and Composition, or similar field
- Leadership experience
- Minimum three years of relevant experience teaching writing or working in a writing center
- Training facilitation experience
- Demonstrated commitment to anti racism, equity, and inclusion
- Demonstrated knowledge of program development
- Experience creating successful partnerships
Preferred Qualifications:
- TESOL certification or direct experience with English language tutoring
- Experience working with Learning Center appointment software (ex. Tutortrac, Accudemia, WCOnline)
- Supervision experience
- Experience analyzing data to advance programs
- Experience collaborating with faculty
- Experience analyzing data to advance programs
- Language proficiency in Spanish, Cape Verdean Creole, and/or French.
Salary Range: 70,000 to 75,000
Special Instructions to Applicants:
Please note the following information is required to complete your application for this position:
- A minimum of three (3) professional reference entries in space provided on the application form.
- Resume/CV
- Cover Letter
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