"Assistant Engineer (Software Support), Education and Research"

Who are we looking for?

Queensland University of Technology (QUT) is seeking expressions of interest for casual positions to join Digital Business Solutions for 2025.

Digital Business Solutions is looking to establish a pool of QUT students who can support information and technology services across the University. You will be trained in QUT digital services and will draw on your own experience as a QUT student to support information and technology services utilised by students and staff at the University.

What are we looking for?

As an Assistant Engineer (Applications Support), you will draw on your own experience as a QUT student to support Learning and Teaching, and Research services and processes utilised by students and staff at the University. The Assistant Engineer (Application Support) will assist in the support of the day-to-day operations of the Digital Learning and Research Systems (DLRS). 

The successful applicant will join a small team of engineers supporting these DLRS systems to triage, resolve, and support the analysis and closure of incidents, enhancements, and requests. In conjunction with other team members, the role will also support the teams operational planning and knowledge management activities. 

About Digital Business Solutions

Digital Business Solutions (DBS) provides support for staff and students across a range of information and technology services. DBS uses technology to create value for our students and customers through the portfolios of Learning and Teaching, Research and Innovation, and Professional Services.

DBS embraces digital transformation as being fundamental to the delivery on the QUT Digital Strategy to enabling QUT’s aspirations outlined in the QUT Connections Strategy.

Selection Criteria

1. Exposure to information technology concepts, capturing and documenting requirements with a good attention to detail.
2. Demonstrated strong attention to detail to deliver outcomes within given timeframes.
3. Demonstrated analytical and problem-solving skills and the ability to find practical solutions to problems.
4. Demonstrated effective verbal and written communication skills and the ability to engage with a diverse range of clients and queries.
5. Demonstrated ability to investigate and resolve technical issues, respond to service requests, and provide user-focused advice related to learning, teaching, and research systems.
6. High level of digital literacy including the ability to effectively use Microsoft Excel and navigate multiple complex information systems.

Successful candidate will meet the following essential criteria.

1.  Be a currently enrolled undergraduate or postgraduate student at QUT studying in a related field and meet a GPA of at least 4

Belong at QUT 

We are guided by our values of Ambition, Integrity, Inclusiveness, Innovation, and Academic Freedom and our QUT Connections in our mission to inspire and shape the next generation of change-makers. 

As part of our commitment to fostering an inclusive workplace, we proudly support our Indigenous Australians Employment Strategy, aiming for an Indigenous Australian workforce participation of 3.6%. We extend a warm invitation to Aboriginal Australians and Torres Strait Islander people to join us in pursuing a rewarding career at QUT.

We believe that diversity is our strength and are dedicated to creating safe, inclusive spaces where everyone can thrive. We strongly encourage individuals from diverse cultures, ages, linguistic backgrounds, sexual orientations, and gender identities, and those who are living with disabilities to apply for positions at QUT.

At QUT, diversity is not just embraced—it's celebrated. See our commitment

How to apply

To express your interest and apply, please click 'Begin' and follow the instructions provided in our online application form. You will need to upload a CV and any other supporting documents.

Applications close: 10 September 2025

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