"Assistant III, Instructional Support - Cisco Lab"

Job Summary

Reporting to the assigned campus leader, the Instructional Associate is responsible for performing instructional tasks in a laboratory setting and assisting students through tutoring and teaching.

Primary Duties and Responsibilities

Essential Performance Requirements
? Discusses assigned teaching area with classroom teacher to coordinate instructional efforts
? Maintains and checks out to students, equipment used for field production
? Plans, prepares, and develops various teaching aids and materials
? Maintains software on lab computers and liaises with Academic Computing for lab workstations
? Provides secretarial duties for program bids and purchase orders, program recordkeeping for files and advisory committee minutes
? Assists students, individually or in groups, with lesson assignments to present or reinforce learning concepts
? Researches equipment for purchases
? Delegates work duties to work-study student assistants
? Previews, orders, and maintains inventories of equipment, instructional materials and supplies

Service Excellence
? Attends the workplace regularly, reports to work punctually, and follows a work schedule to keep up with the demands of the worksite
? Completes all required training and professional development sessions sponsored through Tarrant County College (TCC)
? Supports the mission, values, goals, and principles of the College

Supervision
Works under the general supervision of the assigned campus leader

*Performs Other Related Tasks as Required

The duties listed are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Required Minimum Qualifications

Bachelor's degree with courses in the specialized field and two (2) years' working experience related to the Essential Performance Requirements; or any equivalent combination of education, training, certification, and work-related experience

Preferred Qualifications

• Current Cisco Certified Network Associate (CCNA), CompTIA Network+, or equivalent certification
• At least one (1) year's working experience configuring and troubleshooting Cisco routers, switches, and firewalls
• At least one (1) year's working experience using Cisco Packet Tracer or similar network simulation tools
• At least one (1) year's working experience supporting a computer lab, help desk, or network environment

Knowledge, Skills and Abilities

• Knowledge of and familiarity with LAN/WAN design, IPv4/IPv6, VLANs, and routing protocols
• Skilled in excellent customer service and interpersonal relationships including strong listening, verbal, and written communication
• Skilled using computer applications and enterprise systems, including word processing, spreadsheet, and presentation software
• Ability to identify and solve problems and to assist students and faculty with networking labs and equipment setup

Physical Demands and Work Environment

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee occasionally works near moving mechanical parts and is occasionally exposed to risk of electrical shock. The noise level in the work environment is usually quiet.

Accommodation/EEO Statement

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.