Health IT - Education and Adoption Specialist

Health IT Training and Education is responsible for all aspects of the electronic health record, including but not limited to Epic/Apex training for UCSF Health hospitals, practices, affiliates, and community partners. The Education and Adoption Specialist will collaborate with the Epic/Apex application teams, informatics, and clinical/business operations to provide training support to various end users, including front-end users, revenue cycle, physicians, nurses, and other users. This position will focus on educating and supporting practices with the Health Technology application, including but not limited to Epic/Apex. Provides excellent customer service to end users, tracks issues, and follows up as appropriate. Education and Adoption Specialist will work at multiple locations, including UCSF Health San Francisco, and Benioff Children's Hospitals-Oakland and San Francisco, UCSF campus, and community affiliate partners.

An essential component of these key responsibilities is the ability to manage multiple competing priorities while meeting all program deadlines. As training will be role-based, Education and Adoption Specialists must have experience with or the capacity to quickly understand clinical, procedural, and administrative workflows and related policies/procedures.

The Education and Adoption Specialist must achieve proficiency and credentialing within three months of hire and will support one or more APeX/Epic applications, as well as integrated Health IT technologies.

This position requires working onsite on a regular basis.

The final salary and offer components are subject to additional approvals based on UC policy. Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $101,300 - $216,700 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Posted: 12-Mar-26

Location: San Francisco, California

Type: Full-time

Categories: Staff/Administrative

Internal Number: 88496BR