"Assistant Manager"

Job Summary

The Assistant Dining Manager assists in the management of a university dining unit. The unit may have multiple styles of service including traditional cafeteria, grab and go service, retail, or c-store. The operation serves approximately 2,500 students, staff and guests each day; supervises as many as 10-15 full-time regular employees and up to 300 part-time student employees in a diversity-valued organization; manages the production and service of food to students, staff, guests, and special groups and in addition manages the procurement and inventory of food and related goods; supervises service and customer relations; responsible for meals being served in accordance with prescribed standards; responsible for overall performance management and supervision of employees; supervises the quality and quantity of food items produced; orders product; takes inventories; supervises inspection of incoming food and supplies; orients, trains and coaches all employees in all aspects of facility operations; supervises all staff according to prescribed customer service standards ensuring prompt, effective and courteous customer service for all guests; manages the student managers and the student personnel program; works weekends, various hours, special events, and holidays as business need dictates.

Minimum Education Required

High School Diploma or GED

Qualifications

Required: High school diploma or GED plus 4 years relevant experience; 1-3 years experience in food service management or related field; excellent customer service skills; ability to read and interpret documents such as receipts, safety rules, operating instructions and procedure manuals; ability to write routine reports and correspondence; ability to regularly lift and/or move up to 20 pounds and frequently lift and/or move up to 50 pounds; successful completion of a background check.

Desired: Associate's degree in hospitality management or related field; 6 years relevant experience; knowledge of ServSafe Sanitation guidelines or similar food handler program; experience working with HACCP principles; excellent verbal and written communication skills; experience managing Classified Civil Service, bargaining union member employees, and student staff; knowledge of computerized ordering systems; ability to speak effectively before groups of customers or employees of the organization.

About the Position

The Ohio State University’s Student Life Dining Services is a premier campus dining department dedicated to serving students, staff, faculty and guests. Critical to the Residential Experience, Dining Services administers the student meal plan to approximately 15,000 residential students on the Columbus, Mansfield, Marion, Newark and Wooster campuses.

This position is located at Marketplace on Neil and Cafes and will support our Marketplace operations serving a range of items including deli-style sandwiches, custom rice and pasta bowls, stone fired pizza, sushi station, build your own salad and hot bar. This location also features a Coffee Shop concept serving espresso drinks & breakfast sandwiches, as well as a convenience store featuring grocery items, and much more. This location also supports 3 Cafes located within walking distance, serving espresso drinks & breakfast sandwiches.

Compensation

The target starting pay rate for this position will be $17.50-$22.86 per hour. Ohio State offers competitive benefits to all regular full-time staff, including medical, dental and vision, beginning on the first day of employment, paid time off, holiday pay, OPERS retirement, tuition assistance for self and dependents, and public service loan forgiveness.

The successful candidate for this position will be eligible for premium pay in addition to base pay. Premium pay is available to employees who work a minimum of four consecutive hours after 3:00 pm.

Student Life Mission

The Office of Student Life fosters students development, learning, well-being and sense of belonging; empowers students to achieve their academic, personal and professional goals; and prepares students to be engaged in a global society.

Function: Food Service
Sub-Function: Food Service
Career Band: Individual Contributor - Technical
Career Level: T4