Associate Director (Academic ASAP Advising Manager)

POSITION DETAILS

In addition to the CUNY Title Overview, the successful candidate will be responsible for the following:

• Establishes semester block programs and manages and supervises the scheduling of all other academic support activities such as tutoring and workshops
• In collaboration with other staff, supervises planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP Summer Institute, and other special student activities
• Assists Financial Aid, Registrar, and Bursar with evaluating student eligibility, finalizing registration, and verifying tuition charges
• Assists the ASAP Director with required reporting and collaboration with other college units
• Monitors and assesses data reports on a regular basis to ensure movement towards ASAP success benchmarks and to determine student support needs
• Oversees advisement and delivery of comprehensive support services to ASAP students
• Performs related duties as assigned by the Director or Designee
• Essential duties require in person work on campus

QUALIFICATIONS

Bachelor's degree (Master's preferred) in an appropriate discipline and six years related experience.

The following qualifications are preferred:

• Strong understanding of the needs and challenges facing students from diverse urban backgrounds
• Demonstrated ability to work independently and as part of a team, within the department and with faculty and other administrators
• Strong organization, project management, communication, and facilitation skills
• Ability to maintain accurate and detailed records of student activities
• Strong organizational and problem solving skills
• Proficiency managing multiple tasks and meeting strict deadlines with changing priorities
• Flexibility working with faculty, administrators, students and external stakeholders
• Strong analytical, critical thinking and interpersonal skills
• Excellent written and verbal communication skills
• Computer skills, particularly Microsoft Office Suite, and aptitude to learn new systems as needed
• Availability to work evening and weekend hours when required

CUNY TITLE OVERVIEW

Accelerated Study in Associate Programs (ASAP) helps students earn their college degree as quickly as possible, by removing the financial, academic, and personal obstacles that many students confront. Key ASAP program features include a consolidated block schedule, cohorts by major, required full-time study and comprehensive advisement and career development services. Financial incentives include tuition waivers for financial aid eligible students, yearly textbook vouchers, and MetroCards for all students. Further information is available at www.cuny.edu/ASAP.

Reporting to the ASAP Director, the ASAP Advising Manager supervises the work of the ASAP advisement team at their campus, coordinates advisement programming and other special student activities, and assists the ASAP Director in key program administrative areas.

• Supervises ASAP advisors in delivery of comprehensive support services to ASAP students
• Oversees timely entry of student enrollment and program contact tracking data into the ASAP database
• Monitors and assesses data reports on a regular basis with advisors for accuracy to ensure movement towards ASAP success benchmarks and to determine student support needs
• Oversees ongoing training and professional development for ASAP advisement staff
• Monitors, disseminates, and ensures compliance with changes in college advisement procedures and academic policies
• Supervises planning and implementation of ASAP summer programming, including summer course taking, workshops, and the ASAP summer institute and other special student activities
• Assists the ASAP Director with required reporting and collaboration with other college units
• Performs related duties as assigned.

CUNY TITLE
Higher Education Associate

FLSA
Exempt

COMPENSATION AND BENEFITS

$90,838 - $102,408; commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.