"Associate Director (Center for Innovative Leadership)"

We are seeking an Associate Director, Center for innovative leadership who will work to independently manage program design and operations for a center or program. This position is responsible for the successful planning and execution of a portfolio of highly experiential, industry-leading programs. This multi-faceted position will include leadership of program operations, management of a dynamic delivery team to ensure successful event execution, and oversight of relevant learning tools, assessments, and systems.

Specific Duties & Responsibilities

Program Management

• Forecast program needs and participant demands, ensuring preparedness and efficiency, while developing and refining operational processes to enhance efficiency and project delivery timelines.
• In collaboration with faculty and staff colleagues, develop and maintain program material and learning resources for all courses, programs and events.
• Oversee each program’s delivery, to include mentoring and leadership of a cross-functional delivery team, with the expectation that both virtual and in-person programs are delivered with consistently high standards of quality.
• Build and maintain strong relationships with Johns Hopkins educators, academic leaders, graduate students and partners.
• Explore strategic opportunities to grow and expand program portfolio.

Operational Leadership

• Manage client relationships and ensure effective design, delivery, and management of new and existing programs.
• Maintain and clearly communicate to program leadership key data on enrollment, content, program highlights, performance, etc.
• Serve as subject matter expert regarding program requirements, advising participants and making additional recommendations as needed.
• Responsible for the management and ongoing content maintenance of the learning management system.
• Troubleshoot participant technical issues and concerns.
• Create or redefine best practices and workflow process to support an exceptional learning experience and cross-enterprise collaboration.

Administrative

• Supports administrative functions for the program.
• Other duties as assigned.

Minimum Qualifications

• Bachelor's Degree.
• Four years of progressively responsible experience in program administration in an academic environment.
• Additional education may substitute for required experience and additional related experience may substitute for required education beyond a high school diploma/graduation equivalent, to the extent permitted by the JHU equivalency formula.

Classified Title: Associate Director Program Delivery
Job Posting Title (Working Title): Associate Director (Center for Innovative Leadership)
Role/Level/Range: ACRP/04/MD
Starting Salary Range: $55,800 - $97,600 Annually ($76,700 targeted; Commensurate w/exp.)
Employee group: Full Time
Schedule: M-F, some weekends and evenings
FLSA Status: Exempt
Location: Hybrid/JH at Harbor East
Department name: Center for Innovative Leadership
Personnel area: Carey Business School