Business Title
Associate Director, Clinical & Workforce Experiences
Applications Accepted From
Intradepartment
Special Instructions to Applicants
THIS POSITION IS CURRENTLY ONLY OPEN TO OHIO ONLINE EMPLOYEES.
Interested individuals should complete an online application and be prepared to upload the following documents at the time of application:
This position is eligible for the following benefits
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number: 2016527T
Department Summary
The Associate Director, Clinical & Workforce Experiences provides operational leadership for strategic initiatives that advance the online student experience and support institutional enrollment, engagement, and retention goals. Reporting to the Senior Director of Affinity Programs & Student Engagement, this position leads the implementation and continuous improvement of ExperienceHub and other strategic initiatives by developing scalable processes, coordinating cross-functional implementation, and building the operational infrastructure needed to support institutional growth.
Working collaboratively with academic colleges and university partners, the Associate Director translates strategic priorities into sustainable operations, ensuring initiatives are implemented consistently, efficiently, and with measurable impact. The position develops systems, processes, and operational models that increase institutional capacity, improve organizational effectiveness, and enable OHIO Online to scale innovative programs and services.
Position Profile
Oversees designated academic program or center and related activities. Manages assigned budget and/or financial responsibilities for program. Evaluates program and provides strategic recommendations for change as needed. Represents program to internal and external contacts. Collaborates with University schools, departments, units regarding program. May be responsible for staff management, compliance monitoring, and writing/reviewing program communications.
Level Summary
Provides professional expertise to the University community. Serves as a resource and guide to others in the department and/or university. Completes operational tasks essential for the daily functioning of the University. Additionally, contributes to larger projects or initiatives that align with department or University goals, often collaborating across teams.
Supervisory Responsibilities
May assist in mentoring or training new employees.
Fiscal Responsibilities
No budgetary responsibility. May be responsible for validating transactions.
Problem Solving
Handles a variety of problems with some independence.
Independence of Action
Some supervision; able to work independently on routine tasks.
Communication and Collaboration
Collaborates with team members and shares knowledge.
Physical Requirements
This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.
Minimum Qualifications
Requires a Bachelor's degree in a related field and at least 3 years of related professional experience, or equivalent education and experience. Healthcare professionals must hold, or be eligible for, appropriate licensure as required by position.
Preferred Qualifications
Associate Director, Clinical & Workforce Experiences
Applications Accepted From
Intradepartment
Special Instructions to Applicants
THIS POSITION IS CURRENTLY ONLY OPEN TO OHIO ONLINE EMPLOYEES.
Interested individuals should complete an online application and be prepared to upload the following documents at the time of application:
- Current CV or Resume
- Cover letter summarizing interest and qualifications for the role
This position is eligible for the following benefits
medical, vision, dental, basic and supplemental life, winter break closure, paid holidays, educational benefits for you and eligible dependents, sick leave, vacation, and retirement.
Posting Number: 2016527T
Department Summary
The Associate Director, Clinical & Workforce Experiences provides operational leadership for strategic initiatives that advance the online student experience and support institutional enrollment, engagement, and retention goals. Reporting to the Senior Director of Affinity Programs & Student Engagement, this position leads the implementation and continuous improvement of ExperienceHub and other strategic initiatives by developing scalable processes, coordinating cross-functional implementation, and building the operational infrastructure needed to support institutional growth.
Working collaboratively with academic colleges and university partners, the Associate Director translates strategic priorities into sustainable operations, ensuring initiatives are implemented consistently, efficiently, and with measurable impact. The position develops systems, processes, and operational models that increase institutional capacity, improve organizational effectiveness, and enable OHIO Online to scale innovative programs and services.
Position Profile
Oversees designated academic program or center and related activities. Manages assigned budget and/or financial responsibilities for program. Evaluates program and provides strategic recommendations for change as needed. Represents program to internal and external contacts. Collaborates with University schools, departments, units regarding program. May be responsible for staff management, compliance monitoring, and writing/reviewing program communications.
Level Summary
Provides professional expertise to the University community. Serves as a resource and guide to others in the department and/or university. Completes operational tasks essential for the daily functioning of the University. Additionally, contributes to larger projects or initiatives that align with department or University goals, often collaborating across teams.
Supervisory Responsibilities
May assist in mentoring or training new employees.
Fiscal Responsibilities
No budgetary responsibility. May be responsible for validating transactions.
Problem Solving
Handles a variety of problems with some independence.
Independence of Action
Some supervision; able to work independently on routine tasks.
Communication and Collaboration
Collaborates with team members and shares knowledge.
Physical Requirements
This role is primarily desk-based and involves extensive use of desktop computers. Occasionally, the job may require travel to attend meetings and programs.
Minimum Qualifications
Requires a Bachelor's degree in a related field and at least 3 years of related professional experience, or equivalent education and experience. Healthcare professionals must hold, or be eligible for, appropriate licensure as required by position.
Preferred Qualifications
- Experience leading complex, cross-functional projects or initiatives involving multiple stakeholders, interdependent work, and competing priorities.