Associate Director of International Student and Scholar Services

About Us

Since our founding in 2005, Georgia Gwinnett College (GGC) has been dedicated to providing an exceptional educational experience to our students. At GGC, we believe that our students' success is our success, and we are committed to creating a culture that supports and uplifts them throughout their academic journey.

As a member of our faculty or staff, you will become part of a dedicated and passionate community of educators and professionals. Together, we work towards a common goal of empowering our students to achieve their full potential, both academically and personally. We take pride in our student body, which represents a multitude of backgrounds, perspectives, and experiences. Whether you are involved in teaching or providing essential services, your contribution will make a significant impact on the lives of our students and the broader community.

In addition to our commitment to student success, we also value the well-being and professional growth of our employees. We offer a comprehensive benefits package, designed to support the needs of our faculty and staff. From competitive compensation to health and wellness programs, and professional development opportunities to work-life balance initiatives, we strive to create an environment where everyone can thrive and feel valued.

Located in the thriving community of Gwinnett County, GGC offers a rich cultural and social landscape that enhances the overall college experience. Our backdrop is a beautiful, modern 260-acre campus located just 30 miles northeast of downtown Atlanta. Our students and employees benefit from the close proximity to various local amenities, including shopping, dining, entertainment, and outdoor recreational opportunities. This vibrant community serves as an extension of our campus, providing a stimulating environment for personal and professional growth.

Join GGC and become part of a dynamic team that plays a pivotal role in shaping the lives and celebrating the achievements of our students. Together, let's make a positive impact and empower the next generation of leaders.

Job Summary

The Associate Director of International Student and Scholar Services (ISSS), under the administrative supervision of and in collaboration with the Director of Internationalization, will provide direction and support for International Student and Scholar Services within GGC Internationalization. This role will serve as Principal Designated School Officer (PDSO) and Responsible Officer (RO) and as the main point of contact for SEVP to ensure immigration compliance. The associate director supervises assigned staff and student employees and manages the ISSS budget in consultation with the director of Internationalization.

U.S. Citizenship or Lawful Permanent Residency is required to serve as a Principal Designated School Official (PDSO) in the Student and Exchange Visitor Information System (SEVIS), in accordance with federal regulatory requirements.

Responsibilities

• Manage institutional compliance for F-1 and J1 students and scholars, including orientations and recertification for both programs, SEVIS records, and federal reporting requirements
• Advise international students, scholars, and English Language Institute students on immigration regulations, employment authorization, travel, visa processes, academic planning, cultural adjustment, and student integrity to support their success and legal compliance
• Assist with the review and evaluation of international student applications, including international transcript analysis, making recommendations for admissions as needed
• Assist international students and scholars with matters related to their transition to GGC, including housing and transportation. This and other responsibilities may include driving students within the Metropolitan Atlanta area.
• Educate the campus community regarding the international student experience and provide technical training.
• Collaborate with College schools and offices to support international recruitment, enrollment management, and student persistence initiatives
• Develop, implement, and assess workshops tailored to international student and scholar needs (e.g., international student orientation and J1 scholar orientation, tax compliance, employment guidance, scholarship resources).
• Develop, implement, and assess programming for international students that addresses culture, cultural adjustment, leadership, and campus integration, including teaching the international student sections of first-year seminars
• Compile and disseminate necessary reports related to International Student Services and student data

Required Qualifications

• 4 Year / Bachelor's degree in a related field.
• Three years of supervisory experience
• Six years of relevant experience, which should include:
  • Use of SEVIS
  • Service as a Designated School Official (DSO)
  • Application of F-1 and J-1 immigration regulations
  • Work in international student and scholar services, or a related area involving immigration advising and institutional regulatory compliance

Preferred Qualifications

• Experience with usage of Student information systems (e.g., Banner), and electronic advising tools (e.g. Navigate, Terra Dotta)
• Demonstrated excellence in serving a globally rich student population
• Knowledge of recruitment practices and strategies
• Budget management experience
• Active participation in NAFSA and/or other international student and scholar professional communities
• Fluency in a second language
• Master's degree in a related discipline (international education, student affairs administration, higher education administration etc.)

Proposed Salary

63,500 - 79,500

Salary offer will be dependent on candidate's experience and qualifications, internal equity considerations, budget availability, and salary administration guidelines.

Knowledge, Skills, & Abilities

• In-depth knowledge of U.S. Department of Homeland Security (DHS) and Department of State (DOS) regulations regarding F-1 and J-1 statuses.
• Ability to translate complex, evolving federal regulations into clear, actionable advice for students, scholars, and campus stakeholders.
• High-level skill in maintaining accurate electronic records, managing I-20/DS-2019 issuance, and tracking deadlines
• Ability to interact effectively and appropriately with people from various backgrounds and those whose first language is not English
• Ability to remain comfortable and productive in unfamiliar or unclear situations
• Familiarity with university policies regarding admissions, student conduct, and academic progress
• Ability to establish common goals that align the interests of a wide range of stakeholders
• Ability to handle sensitive or emergency situations with confidentiality, tact, and composure
• Effective, consistent, and transparent communication, including public speaking and written communication
• Understanding of event logistics, timelines, and production methods.