"Associate Director of Student Accounts"

Job ID:

295782

Location:

Statesboro, Georgia

Full/Part Time:

Full Time

Regular/Temporary:

Regular

About Us

Georgia Southern University is the state's largest and most comprehensive center of higher education south of Atlanta. With nearly 150 degree programs at the bachelor's, master's and doctoral levels, Georgia Southern has been designated a Carnegie Doctoral/R2 "high research" university and serves more than 29,500 students from all 50 states, Washington D.C., and Puerto Rico as well as 106 nations.

With three vibrant campuses - the Statesboro Campus, the Armstrong Campus in Savannah and the Liberty Campus in Hinesville - Georgia Southern offers a dynamic environment which encourages learning, discovery and personal growth. The University is accredited by the Southern Association of Colleges and Schools and has earned special accreditation from professional and academic associations that set standards in their fields.

Georgia Southern is an influencer and intellectual catalyst in southeast Georgia, a rapidly expanding region that is home to international companies such as Hyundai, Gulfstream and JCB, as well as the Port of Savannah and Georgia Ports Authority. With a focus on hands-on learning, Georgia Southern is supporting the demand for highly skilled workers by providing academic excellence and creative innovation in a supportive student-centered environment that empowers the next generation of leaders to succeed.

Beyond an ideal location, there is a place for you to work in an exciting environment abounding with opportunities for personal and professional growth. Named one of the Best U.S. Colleges by The Wall Street Journal, Georgia Southern is nationally ranked for the caliber of its programs and services. Georgia Southern University has been recognized by Forbes as one of "America's Best-In-State Employers" for 2025.

Location

Statesboro Campus - Statesboro, GA

Department Information

Bursar's Office

Job Summary

Oversee and manage daily operations and staff of Student Accounts.

Responsibilities

• Implement and maintain internal policies and procedures to ensure efficiency and effectiveness
• Organize, schedule, and coordinate daily workload in order to ensure achievement of departmental service objectives and standards
• Provide functional leadership and administrative supervision to a varied team of employees
• Hire, train and evaluate employees in an effective manner
• Manage tuition and fee assessment, student invoicing, and financial aid and personal refunds
• Assist students and parents with questions and concerns and work with campus partners to facilitate solutions
• Oversee collection efforts in coordination with the Collections Specialist for past due balances
• Maintain compliance with all relevant state and federal regulations governing higher education and student financial aid

Required Qualifications

Educational Requirements

• Bachelor's Degree

Required Experience

• Three (3) or more years of related work experience

Proposed Salary

Commensurate with experience
This is an exempt position paid on a monthly basis.

Required Documents to Attach

• Resume
• Cover Letter
• Two (2) Professional References

Knowledge, Skills, & Abilities

ABILITIES

• Consistently exhibit engaging customer service
• Ability to support various constituencies served by the University
• Proven proficiency with computers including Microsoft Office, Google, and/or applications as required for specific position

KNOWLEDGE

• Adhere to University policies and procedures to meet Institutional goals and support University's mission for student success

SKILLS

• Effective communication (verbal and written), organizational and human relations skills

Apply Before Date

March 27, 2026
Application review may begin as early as March 18, 2026.