"Associate Director of Student Services"

Posted:

13-Dec-25

Location:

Chapel Hill, North Carolina

Internal Number:

310494

Employment Type:

Permanent Staff (EHRA NF)

Vacancy ID:

NF0009435

Salary Range:

Dependent on Qualifications

Position Summary/Description:

The Associate Director of ESE Student Services manages, supervises and coordinates the operations of the ESE student programs such as Undergraduate and Graduate Student Buddy Program. This position manages and coordinators the BSPH ENHS Ambassador Program and will lead the development of a new Graduate Student Ambassador Program in the department.

The Associate Director of ESE Student Services works with Program Directors and assigned SPH Academic Coordinators to facilitate the recruitment, admission, on-boarding, community building, and education of our undergraduate and graduate students, manage and track applications, admission decisions, and funding awards for the Graduate Programs Admissions Committee. This position leads communication efforts with prospective graduate students via Slate and with prospective Assured Enrollment students in collaboration with the UNC Gillings Communications and Admissions team.

This position works both independently and directly with the Associate Chair for Academics, ESE faculty, the SPH Registrar, and others in the school to manage ESE course scheduling (semester schedules, determining classroom needs, registration issues). The Associate Director leads the process of updating department student handbooks, Course Planning Worksheets, Canvas sites, and participates in the CEPH accreditation process.

The Associate Director of ESE Student Services develops communication strategy, design communication and marketing campaigns to create community, strengthen students' sense of belonging, and increase transparency about department, School, and University policies, processes, procedures, and systems. This position promotes ENVRSO events and programming and leads the production of the ESE Students Weekly newsletter as well as advise the various faculty and staff members on how to best support various pathway programs including assured enrollment undergraduates, declared undergraduates, doctoral and master's students (including Bachelor's to MS students), and MPH students with concentrations under ESE (Environment, Climate and Health; Global Health; Health Equity and Social Justice).

The Associate Director of ESE Student Services plans student-centered events in collaboration with department program directors, including but not limited to Fall Field Day, Course Scheduling Sessions, the ENHS Juniors Welcome (Spring), and the department's Habitat for Humanity: ESE Day of Service (Spring). This position collaborates with the Gillings Office of Student Affairs for School-wide events (e.g., orientation, open houses, admitted student day).

This position also supervises the Student Finance Coordinator, the Academic Program Services Coordinator, and Student Services Work Study students.

Education and Experience:

• Master Degree in Communications, Education or similar area
• Experience in Supervision
• Conducting information analysis and data management with the goal of maintaining sensitive information
• Experience in marketing educational programs K-12 and Higher Education
• Experience with Canva, Photoshop GradStar, Slate, Sakai

Essential Skills:

• Expert communication skills
• Understanding FERBA requirements
• Working experience in applying program polices and practices
• Working knowledge in SharePoint and Teams Channels

AA/EEO Statement:

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.