Associate Registrar

The Associate Registrar at MICA is a strategic leader responsible for overseeing all aspects of academic records and registration services. This role plays a central part in ensuring the integrity, security, and accuracy of student academic records while fostering a culture of service excellence, innovation, and inclusive excellence. The Associate Registrar ensures compliance with federal and state regulations, including FERPA, and supports data-informed decision-making across the institution. This role is also instrumental in implementing technological advancements that enhance student experience and operational efficiency.

Essential Duties & Responsibilities:

Academic Records Management Oversight

• Maintain the accuracy, integrity, and confidentiality of undergraduate academic records in compliance with institutional policies and FERPA.
• Oversee student registration, grade processing, academic standing, degree conferral, transcript issuance, and diploma distribution.
• Supervise the evaluation and articulation of transfer credits, including AP, IB, and study abroad coursework.
• Lead the production of academic calendars, course catalogs, and course scheduling in collaboration with academic and Executive leadership.
• Develop and implement registration and graduation policies and procedures aligned with institutional goals.
• Oversee use and optimization of PeopleSoft, Degree Audit, Canvas, and related systems.

Compliance & Reporting

• Ensure compliance with federal, state, and accreditation standards, including FERPA, IPEDS, MHEC, Middle States, and Veterans Affairs.
• Lead institutional enrollment and degree reporting, including partnerships with the National Student Clearinghouse.
• Coordinate records retention and data governance practices per state and institutional guidelines.
• Serve as a key campus resource on academic policies and compliance issues.

Leadership and Administration

• Support strategic direction in partnership with the Senior Director & Registrar of Enrollment Services for registrar staff, fostering a team-oriented and service-driven environment.
• Manage departmental budget and resources efficiently.
• Support student success and retention efforts through collaborative work with academic and administrative partners.
• Represent the Registrar's Office in institutional committees related to academic policy, curriculum, and enrollment management.
• Collaborate across departments to integrate technology solutions that improve service delivery and support academic progression.

Other Duties

• Coordinate components of the annual Commencement ceremony with Academic Affairs.
• Participate in professional development and serve on regional or national associations as appropriate.
• Support special projects and strategic initiatives as directed by the Senior Director & Registrar of Enrollment Services or the Provost.
• Perform other related duties as assigned.

Knowledge, Skills, and Abilities

• Excellent written and verbal communication skills; ability to communicate complex information clearly.
• High level of diplomacy and professionalism in handling sensitive situations.
• Strong analytical, organizational, and project management abilities.
• Demonstrated leadership in managing diverse teams and building effective collaborations.
• Expertise in academic policy interpretation and application.
• Proficiency with databases, spreadsheets, reporting tools, and student records platforms.
• Ability to operate effectively in a fast-paced, highly regulated environment.
• Commitment to equity, inclusion, and excellence in service to students, faculty, and staff.

Minimum Qualifications:

• Bachelor's degree in Education, Higher Education, Administration or related field.
• A minimum of five (5) years of progressively responsible experience in higher education, with leadership in academic records or registrar functions.
• Demonstrated experience working with student information systems (PeopleSoft preferred) and degree audit tools (e.g., DegreeWorks).
• Strong knowledge of FERPA and related compliance frameworks.

Preferred Qualifications:

• Master's degree in Education, Higher Education, Administration or related field.
• Eight (8) years of experience in registrar or academic records operations.
• Experience managing curriculum systems, academic scheduling, or other student information systems.
• Familiarity with Workday Finance/HR, PeopleSoft Student and advanced data reporting tools.
• Proven track record in systems integration and administrative innovation.
• Experience leading audits and compliance reporting (e.g., IPEDS).

Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status. Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.