"Associate Registrar"

Job Details

Associate Registrar
Job ID: 294598
Location: Georgia College & State Univ
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Georgia College & State University (GCSU) is the state's designated public liberal arts university, where students learn the essential skills to compete in a fast-paced and technology-driven global society. The university prepares students for successful careers, leadership in communities, problem solving and life-long learning through personalized attention in a residential setting with opportunities for a variety of transformational experiences through its award-winning, high-impact practices. One of only three selective universities within the University System of Georgia and a top 10 ranked public university in the Southeast, GCSU offers undergraduate degrees in more than 40 majors, more than 30 graduate programs, doctorates in education and nursing, professional certificates, and continuing education programs.

As a member of the prestigious Council of Public Liberal Arts Colleges (COPLAC), GCSU is committed to fostering a liberal arts environment that values academic preeminence, interdisciplinary inquiry and an inclusive learning community. GCSU enjoys a strong reputation for academic excellence and nationally ranked programs according to US News & World Report, The Princeton Review and Colleges of Distinction - among other ranking sources.

Georgia College & State University takes great pride in combining the educational experience of a private liberal arts college with the affordability of a public university. Faculty and staff are dedicated to student engagement and experiential learning through high-impact practices such as internships, service- and community-based learning, leadership development, study abroad opportunities, mentored undergraduate research and a capstone project that fosters intellectual curiosity, reasoned inquiry and critical thinking.

The university's beautiful and historic campus is located downtown in Milledgeville, Georgia, a charming, diverse college town of approximately 19,000 residents in Central Georgia, and only 90 miles southeast of Atlanta. Milledgeville is also the home of noted American author and alumna, Flannery O'Connor, '45, and the college community enjoys many exciting literary arts programs at O'Connor's former home, Andalusia, a National Historic Landmark owned by the university. Milledgeville is located on the banks of beautiful Lake Sinclair and Lake Oconee, allowing faculty, staff and students to take full advantage of the environmental and recreational benefits of being part of a lake community. For cultural, educational and leisure opportunities beyond Milledgeville - Macon and Atlanta are located within easy driving distances.

Georgia College & State University is dedicated to protecting academic freedom in addition to supporting freedom of expression as outlined in the University System of Georgia's Freedom of Expression and Academic Freedom policy and its Ethics Code of Conduct policy. For more information, visit us online at gcsu.edu.

Job Summary

The Associate Registrar assists the University Registrar in providing dependable, friendly, and efficient service in the areas of registration, records, verification, and evaluation, and in planning and implementing projects that support broader Enrollment Management and institutional goals and initiatives. The Associate Registrar manages the day-to-day operations of the Registrar's Office and supervises staff. This is a twelve-month, full-time, on-campus professional position that reports directly to the Registrar. The Associate Registrar must be capable of assuming any responsibilities deemed necessary by the Registrar and/or the Senior Associate Vice President of Enrollment Management in the absence of the Registrar.

Responsibilities

Office Operations - 40
Manages day-to-day office operations, including the following services: catalog and curriculum management, course scheduling, registration, transfer articulation, transcript production, academic records maintenance and retention, enrollment and degree verification, degree audit, graduation clearance, commencement, tuition classification, athletic compliance, veterans benefit certification, and data reporting. Ensures all office process maps are up-to-date and reflect current practice. Provides superior customer service to students, faculty, staff, alumni, and the general public. Troubleshoots difficult situations to ensure sound resolution is achieved in a timely and efficient manner. Ensures compliance with system and institutional policies, NCAA regulations, VA regulations, and FERPA. Fairly and consistently applies academic rules and regulations established by the faculty, administration, state, and university system. Manages confidential communications and records in accordance with federal, state, and university policies. Promotes effective communication and positive relationships with all members of the university community and with external constituencies. Staff Supervision - 20
Coordinates searches, trains, and supervises professional and student staff members. Continuously evaluates staff performance and employs techniques and opportunities to ensure sufficient professional development is accomplished. Completes corrective action plans when necessary. Completes and performs employee performance evaluations based on university policies. Strategic Initiatives - 20
Helps develop and implement projects and initiatives that support Enrollment Management and institutional enrollment, retention, progression, and graduation goals. Systems Management - 10
Assists with information management systems maintenance and training, including Banner, 25Live, DegreeWorks, Slate, and Modern Campus. Communications - 5
Assists with the preparation of office communication plan, including information publications, website content, social media, routine eligibility notifications, and/or special program announcements. Committee Service - 5
Serves on Enrollment Management and institutional committees as assigned. Assumes any responsibilities deemed necessary by the Registrar and/or the Senior Associate Vice President of Enrollment Management in the absence of the Registrar. Performs other duties as assigned.

Required Qualifications

Educational Requirements
Bachelor's degree from a regionally accredited institution Required Experience
At least five years of progressively responsible full-time work experience in a college, university, or other educational setting
At least two years of supervisory or training experience
Work experience as a student employee or graduate assistant will not be included in either of these calculations.

Preferred Qualifications

Additional Preferred Qualifications
Prior full-time work experience in a college or university Registrar's Office or academic department/college office Preferred Educational Qualifications
Master's degree in higher education, student affairs, education, information systems, or related field from a regionally accredited institution Preferred Experience
Prior work experience using Ellucian's Banner or DegreeWorks systems, Slate, 25Live, and/or Modern Campus Proposed Salary
$70,000. Required Documents to Attach
- Cover letter
- Resume that clearly outlines position, location, dates employed, job responsibilities, and supervisory/training responsibilities for previous and current employment.
- Transcripts for the highest degree earned. (Transcripts may be unofficial during the initial stages of the search process.)
- List of at least three professional references with contact information, including one immediate supervisor.

Knowledge, Skills, & Abilities

ABILITIES
- Ability to implement new procedures to maximize efficiency in the delivery of office services
- Ability to demonstrate tact and diplomacy in dealing with difficult issues or confidential and sensitive information
- Ability to manage confidential records and communications in accordance with federal, state, and university policies
- Ability to develop positive and cooperative relationships with students, faculty, staff, parents, professional colleagues, and the public
- Ability to present a professional image in appearance and interactions with customers and colleagues
- Ability to foster a cooperative work environment
- Ability to understand, interpret, and apply academic policy and federal, state, and system requirements
- Ability to evaluate and implement technological improvements to meet best practices
- Ability to analytically solve complex problems with attention to detail and accuracy
- Ability to consistently meet deadlines
- Ability to manage multiple projects simultaneously
- Ability to exercise independent judgment based on an understanding of organizational policies and activities KNOWLEDGE
- Strong knowledge of federal, state, system, and institutional policies related to records, registration, verification, and evaluation
- Understanding of the basic concepts of relational databases and information systems SKILLS
- Excellent oral communication skills, including presenting information to large and small groups
- Superior writing skills, including technical writing ability
- Computer competency, including proficiency in email, internet, word processing, spreadsheet, and database programs
- Excellent data management skills
- Strong organizational and time management skills
- Reporting, data analysis, and interpretation skills
- Strong management, leadership, and supervision skills
- Proven record of exemplary customer service