"AUDIO VISUAL TECH I/II"

Position Summary

Responsible for the support of university audio/visual systems; to include ensuring the proper system support, design, and installation; the proper configuration, security and support for user devices and the associated connections; understanding networking addressing and routing; understanding the inner workings of new hardware as it is deployed; and supplemental support for computers in all colleges as required. Additional responsibilities to include performance of preventative and repair maintenance of audio-visual equipment (to involve development of maintenance routines and techniques to prevent downtime, changing installation methods to reduce likely points-of-failure, and facilitation of knowledge transfer to student employees who assist with service calls).

Required Qualifications

Audio Visual Tech I (ST-6): High school diploma or GED. Two years of relevant job experience. Knowledge of digital video formats and encryption, networking, and new cabling and cabling techniques. Demonstrated ability to maintain meaningful preventative maintenance schedules and equipment. Demonstrated ability to apply technical knowledge to the design and manufacture of new electronic devices. Demonstrated positive interpersonal skills. Demonstrated ability to communicate effectively and project a positive attitude. Ability to perform the essential functions of the position with or without reasonable accommodation.

Audio Visual Tech II (ST-7): Meets all required qualifications of Audio Visual Tech I plus; Five years of relevant job experience with at least three years of installation, repair, and preventative maintenance experience. Certification from ICIA (CTS) or other audio/visual manufacturer-specific training (e.g. Crestron DMC-D/DMC-E, Biamp AVLC). Demonstrated ability to properly terminate shielded and unshielded category cabling (Cat 5E/6/6A/7) with RJ45 modular plugs/keystones, coaxial cable with BNC and F-connectors, microphone/line/speaker cabling with XLR, Speakon, RCA, and Tip-Ring-Sleeve (TRS) connectors, fiber (multimode/single mode) with LC, SC, and/or ST connectors. Demonstrated ability to properly repair and splice (as appropriate) shielded and unshielded category cabling (Cat 5E/6/6A/7), coaxial cable, microphone/line/speaker cabling, and fiber (multimode/single mode). Demonstrated ability to test and certify category cabling. Demonstrated ability to design equipment rack layouts, considering proper airflow/cooling, cable routing, electrical connections, and potential user interaction. Knowledge of video transmission methods over category cable, including HDBaseT, NDI, and/or other packetized video formats. Knowledge of audio transmission methods over category cable, including AVB and Dante. Knowledge of audio formats, including 2-channel PCM and multi-channel formats. Knowledge of networking concepts and implementations, including Network Address Translation (NAT), ports, VLANs, device media access control address. Familiarity with automated equipment control systems. Ability to perform essential functions, with or without reasonable accommodation.

Preferred Qualifications

Audio Visual Tech I (ST-6): Demonstrated creative problem-solving skills. Ability to perform under time deadline pressure.

Audio Visual Tech II (ST-7): Meets preferred qualifications of AV Tech I plus; Associates degree in Equipment Technology and/or Electronics Engineering Technology.

Duties & Responsibilities

Audio Visual Tech I (ST-6): Demonstrates strong ownership and commitment to supporting audio visual systems and resolving system issues for end users, which includes developing a deep understanding of system functionality, configuration, inter-system dependencies, and impact from system changes and upgrades. Responsible for the competent deployment, installation, maintenance, and troubleshooting of audio/visual systems and components. Responsible for the repair, scheduling and performance of preventative maintenance of modern and legacy audio-visual equipment. Properly configures, secures, and supports new user devices and connections. Provides supplemental support for computers in colleges. Effectively manages the reduction of downtime and service calls via development of maintenance routines and techniques, changing installation methods, and facilitation of knowledge transfer to student employees. Responsible for altering and modifying (as necessary) existing electronic apparatus for specific demonstration and/or instructional use. Responsible for instructing primary users of university-owned audio-visual equipment in the proper use of that equipment. Performs additional official duties as assigned by duly designated administrative authority.

Audio Visual Tech II (ST-7): All the duties and responsibilities of Audio Visual Tech I, plus: Responsible for advanced troubleshooting and repair of audio/visual systems and components. Responsible for evaluation of new cabling and cabling techniques. Responsible for ensuring installations are compliant with local, state, and federal code requirements, as well as CMU policies and standards. Acts as a foreman for OIT audio/visual installations on large projects, independently interfacing with and providing direction to other trades, contractors, and/or construction project management. Serves as project manager on audio/visual installation projects that do not require University Engineering and Planning oversight. Assists the Audio/Visual Programmer with determining changes required to system programming. Assists the Manager of AV Integration and Development with project management and system design. Interfaces with PEP Project Managers and construction crews to ensure the proper infrastructure to support mediated classrooms. May assist with coordinating duties, directing, and training other AV Techs. Consults with the Audio/Visual Programmer, the Manager of AV Integration and Development, the Associate Director/User Services and Support, the Director of Telecommunications, and other OIT personnel regarding equipment requirements and problems.

Supervision Exercised

None.

Employee Group

Supervisory Technical

Staff Pay Level

7

Pay Range

$22.00 - $36.00 per hour, estimated starting rate: $22.00 - $25.00 per hour

Division

President

Department

Mediated Services & Repair-OIT

Position Status

Regular

Employment Status

Full-Time

FTE

1.00

Position Type

12 month

Weekly Work Schedule

8 am - 5 pm, Monday - Friday, occasional nights/weekends as needed

Location

1200 S Franklin St, Mt Pleasant, Michigan, 48859