AV Installation Technician

The AV Integration technician is essential for improving the efficiency and effectiveness of our campus learning spaces and supporting UNC Charlotte faculty and student success. The primary purpose of the Audio Visual Integration Technician is to install and maintain all University-supplied equipment in classrooms, conference rooms/meeting spaces, as well as to install digital signage. The technician will also participate in all work, including pulling wire, installing various connectors, mounting projectors and displays, installing and wiring rack-mounted equipment, installing speakers, in-wall devices, the commissioning of systems, and reporting issues to the design team.

Daily tasks shall include:

• Participate in the implementation of AV systems within all University learning spaces, working alongside others following guidance from the AV Integration Manager, AV Systems Engineer, and department Director.
• Verify the proper implementation and technical functionality of wiring infrastructures and all audiovisual systems.
• Ensure that all materials are accurate and delivered to the job site safely. This includes AV furniture such as large displays, lecterns, credenzas, and AV racks.
• Oversee timely, quality completion of all assigned projects.
• Develop relationships with faculty, staff, vendors, etc., to help ensure all integrations meet the scheduled installation timeframe.
• Perform post-installation service as needed.
• Manage and maintain software-based reporting of project status and implementation.
• Report technical, personnel, and organizational problems to the AV Integration Manager.
• Terminate standard audio and EIA/TIA standard telecommunications wiring quickly and consistently.
• Oversee implementation and adherence to commercial wiring standards, codes, and practices.
• Troubleshoot and resolve issues independently.
• Collaborate with the Learning Space Technology team to foster a constructive, supportive, and motivational work environment.

Minimum Experience / Education:

Required Minimum Qualifications:
Graduation from high school and one (1) year and six (6) months in the field of technology related to the position's role. Computer coursework may be substituted year-for-year for the required experience, or an equivalent combination of education and experience.

Note: Some state job postings state you can qualify by an 'equivalent combination of education and experience.' If that language appears above, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both.

Preferred Education Skills and Experience:

• AVIXA Certified Technology Specialist (CTS) certification preferred, along with one or more certifications in Crestron, Extron, and/or Biamp
• Experience using Smartsheet or similar work management/project tracking software
• Demonstrated ability to read and interpret architectural drawings and AV signal flow diagrams
• Strong collaboration skills with the ability to train others and maintain effective working relationships with diverse stakeholders
• Experience in audiovisual system installation, including work on new construction and renovation projects in commercial or higher education environments