"Benefits Administrator"

Benefits Administrator

Company: Cleveland State University

Job Location:

Category: Human Resources

Type: Full-Time

Salary Grade: 06

Department: Department of Human Resources

Job Summary

Supports Cleveland State University's (CSU) employee benefit programs, including health, wellness, and retirement plans for employees. Delivers high-level customer service through a variety of communication channels, assisting employees with eligibility, enrollment, and claims inquiries. Serves as a liaison between our employees and the carriers and will be responsible for maintaining compliance and data integrity across all systems. Performs other functionally related duties as assigned.

Minimum Qualifications

• A bachelor's degree, preferably in HR, business administration, or related field.
• Experience in benefit administration.
• Related work experience may be substituted for education requirement. One (1) year of related work experience can be substituted for one (1) year of education. For example, a candidate with a high school diploma, GED or state recognized equivalent and four (4) years of related work experience can be eligible to apply.

Preferred Qualifications

• Experience with Enterprise Resource Planning (ERP) systems.

Knowledge, Skills, and Abilities (KSAs)

• Knowledge of all pertinent federal and state regulations, filing and compliance requirements, and other laws affecting benefit programs, including ACA, FMLA, COBRA, ADA, and Section 125.
• Effective written and verbal communication skills and the ability develop and deliver effective presentations.
• Strong organizational and excellent interpersonal skills and have a "Customer Focus" attitude and delivery.
• Strong analytical skills.
• Skilled in project management, problem-solving, analysis, follow-through, influence, and persuasion.
• Ability to use affective judgment and related methodology.
• Ability to build and maintain professional relationships and work as an individual contributor and an effective collaborator, in addition to being self-directed and forward-thinking.
• Ability to set priorities and organize work in order to accomplish assigned tasks.
• Ability to manage confidential employee information with discretion and good judgement.
• Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint.

Requisition Number: PT0703652S

Hours per week: 40+ as needed

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