Business Analyst (ODS)

University of Hertfordshire - Student Information and Planning, Academic Registry

FTE: 1.0 FTE (working 37 hours per week)

Duration of Contract: Fixed term contract until end of September 2028

Salary: UH7 £38,784 to £46,049 pa by annual increments on achieving designated skills and experience

Annual Leave: 30 days plus standard public holidays and an additional 4 days including the closure of our office between Christmas and New Year

Location: MacLaurin building

Main duties and responsibilities

The successful candidate will play a crucial role within the Student Information and Planning team by assisting with the mapping of business processes, managing upgrades and implementing new functionality on the Quercus student record system.

They will conduct testing of technical product developments, manage all aspects of the testing life cycle, including upgrades and new product development and support defect root cause analysis and resolution, problem analysis and identifying action.

Finally, they will be required to understand testing and documenting database structures that will support analytical work, report writing and systems development.

Skills and experience required

You will have advanced ability in the use of Excel & SQL & technical competency in at least 2 or more of: of PL SQL, XML, Oracle BI suite, Tableau, Alteryx, Access, systems/process analysis, technical/process documentation with specialist skills in 1 or more of these areas.

You will have experience in producing analytical business information for a range of users, including senior management and an understanding of database theory and practice, including ability to manipulate small and large datasets.

Finally, you have an advanced level of familiarity with, and the ability to use, data from the SRS. Including: Advanced knowledge of functionality, advanced knowledge of where student data is held, detailed understanding of how to extract student data.

Qualifications required

You willhold the minimum of a Degree (or equivalent) level qualification or have relevant professional experience and proven IT experience at an appropriate level.

Please view the job description and person specification for a full list of the duties and essential criteria. Please attach a personal statement showing clearly how your skills and experience match the Person Specification.

Internal applicants – please ensure you apply via your employee self service portal.

We regret that we are unable to offer UKVI sponsorship for this post; applicants will either hold UK Right to Work or demonstrate access to UK Right to Work before an offer is made.

Contact Details/Informal Enquiries: Pam Lambert, Senior Business Analyst (p.lambert@herts.ac.uk)

Closing Date: 16 March 2026

Interview Date: TBC