Business Intelligence Analyst

About Us

Join our Team at the College of Coastal Georgia!

Located on the southeast Atlantic coast in Brunswick, midway between Savannah, Georgia and Jacksonville, Florida, the College of Coastal Georgia is an undergraduate college in the University System of Georgia with an additional outreach through the Camden Center in Kingsland, Georgia. The College provides an affordable and interactive education in the natural beauty and abundant sunshine of Georgia's Golden Isles, an area noted for world-class golf courses and resorts as well as amazing diversity of maritime habitats, wildlife and sea creatures. To learn more about the College of Coastal Georgia's Vision, Mission and Values please click here: https://www.ccga.edu/about/visionmission/

Location

Our campus is located at One College Drive Brunswick, GA 31520.

Job Summary

This position provides in-depth statistical and business intelligence expertise in support of the College of Coastal Georgia's enterprise analytics, reporting, and decision-support functions. The role requires strong knowledge of BI/reporting tools, data governance practices, and higher education reporting requirements, as well as the ability to translate business needs into practical data and reporting solutions. The position analyzes institutional data and interprets results to support strategic decision-making and planning across the institution. The position supports institutional leadership by providing data analysis and reporting used in strategic planning, enrollment management, and institutional effectiveness initiatives. This is an on-site position based on the College of Coastal Georgia's Brunswick campus and is not eligible for remote or hybrid work.

Responsibilities

1 -
Develops and maintains enterprise analytics solutions to support institutional decision-making, including enrollment modeling and forecasting, retention modeling, and outcomes analysis using statistical methods. Interprets analytical results and communicates findings to support institutional planning and strategy.

2 -
Designs, develops, tests, schedules, and supports standardized and ad hoc operational and analytical reports using the Argos Enterprise Reporting System and related business intelligence tools.

3 -
Administers and supports the reporting lifecycle for mandatory federal (e.g., IPEDS) and state/USG data collections, ensuring secure, timely, and accurate data delivery; serves as the institution's IPEDS key holder and a technical resource for USG data collections.

4 -
Integrates, validates, and reconciles data from campus source systems and the USG Enterprise Data Management Analytics environment to deliver consistent, trusted datasets for reporting, dashboards, and system-level data collections.

5 -
Designs, maintains, and documents data logic (business rules, data definitions, mapping, and transformation specifications) used across Argos/BI outputs in alignment with USG standards and institutional data governance policies (including data quality, definitions, security, and stewardship).

6 -
Documents technical and business workflows for data collection, reporting, and compliance; recommends and implements process and system enhancements to improve efficiency, standardization, and data quality.

7 -
Produces technical documentation, user guides, and training to support the adoption of reporting tools, improve customer service, and ensure users can access and use data responsibly and effectively.

8 -
Performs related duties as assigned.

Required Qualifications

Educational Requirements
Baccalaureate degree in a course of study related to the occupational field (e.g., Data Science, Data Analytics, Mathematics, Information Systems, Statistics, Social Science, Business, or related discipline).

Required Experience
At least three years of related experience in institutional research, business systems analysis, data analytics, business intelligence/reporting, or a closely related field.
Experience with a statistical package (e.g., SPSS, R, or similar) and proficiency with Microsoft Office.
Experience working with business intelligence and/or reporting tools (e.g., Argos, Cognos, Power BI, Tableau) to develop and maintain reports and dashboards.

Preferred Qualifications

Preferred Educational Qualifications
Master's degree in Data Science, Data Analytics, Statistics, Information Systems, or a related discipline.

Preferred Experience
At least four years of experience with higher education data and reporting/analytics.
At least four years of research/analytics experience demonstrating the ability to conduct complex analyses and translate results into actionable recommendations.
Experience developing interactive dashboards and self-service reporting solutions.
Experience working with data warehouses, Enterprise Data Management Analytics (EDMA) or similar enterprise data environments, and system-level reporting.
Experience with Ellucian Banner.

Knowledge, Skills, & Abilities

ABILITIES
Ability to manage multiple projects simultaneously with accuracy and consistency, including recurring reporting cycles and ad hoc requests.
Ability to handle confidential and sensitive data ethically and professionally in compliance with institutional and USG policies.
Ability to translate business needs into system, data, and reporting requirements, and to design practical, user-focused BI solutions.
Ability to analyze and interpret complex institutional data and communicate results to support institutional planning, strategy, and decision-making.

KNOWLEDGE
Knowledge of business intelligence and reporting tools (e.g., Argos and comparable platforms) and how to design and support decision-support reporting.
Knowledge of data warehouse concepts (schemas, data marts) and how those concepts apply to enterprise reporting environments.
Knowledge of business processes for higher education data collection, compliance reporting, and planning, and how those processes interface with enterprise systems.
Knowledge of data governance principles and practices, including data quality, definitions, security, stewardship, and standardization in support of USG and institutional requirements.
Knowledge of customer service techniques and effective support practices for technical and non-technical users.

SKILLS
Skill in using job-related software and tools, including BI/reporting platforms and statistical tools.
Skill in problem-solving and decision-making in a data-rich environment, including investigation and root-cause analysis.
Skill in interpersonal communication and collaboration with technical and non-technical stakeholders.
Skill in oral and written communication, including the ability to explain technical concepts and analytical findings to non-technical audiences.

Contact Information

For more information or questions about a job posting, please contact the Department of Human Resources at (912) 279.5740, or by email at careers@ccga.edu. For technical support, please call the USG Service Desk at (877) 251.2644, or email support@usg.edu.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

Successful completion of background investigation and legal authorization to work in the US prior to employment

Offers of employment are contingent upon completion of background investigation including a criminal background check demonstrating your eligibility for employment with the College of Coastal Georgia, as determined by the College of Coastal Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable a satisfactory credit check, Applicants may be subject to a pre-employment drug test.

Offers are made expressly subject to the applicable federal and state laws, to the statues, rules and regulations of this college and to the Bylaws and Policies of the Board of Regents (BOR) of the University System of Georgia (USG), which are available for your inspection upon request.

College of Coastal Georgia is a Tobacco and Smoke-Free Community

Equal Employment Opportunity

The College of Coastal Georgia provides equal opportunities to all employees and applicants for employment without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, age, veteran status, political affiliation, or disability. Individuals in need of reasonable accommodations under the American with Disabilities Act to participate in the search process should notify Human Resources at 912-279-5740.

Other Information

MORE ABOUT US

The vision of the College is to be a college of choice for students within Georgia and beyond, providing an outstanding education for tomorrow's leaders and citizens through service-learning, global awareness and engaged entrepreneurship. With a strong emphasis on student retention, progression and timely graduation, the College offers over 20 baccalaureate degrees, as well as a few career associate degrees. Approximately 3,400 students are served by more than 200 employees. CCGA is an active participant in the Complete College Georgia initiative designed to support community partnerships and develop the critical thinking, problem-solving and communication skills necessary to address the challenges of 21st century economic development and community wellbeing. For more information, visit the College website: http://www.ccga.edu

Special Applicant Instructions

This position is designated as a Position of Trust in accordance with University System of Georgia policy and is subject to a background check.