Business Manager- Business Operations

Under general supervision, performs business and administrative functions to support clinical, academic, and operational activities within assigned unit(s) in a medical/academic environment. Compiles and analyzes data, prepares reports and correspondence, supports budget and fiscal processes, and assists with the coordination of business operations. Ensures accurate recordkeeping and compliance with institutional policies and healthcare regulatory requirements, and serves as a resource to staff and leadership on administrative and financial processes.

Fiscal Administration 100%

• Compiles, verifies, and assembles financial, operational, and clinical activity data.
• Prepares and distributes routine and ad hoc administrative, financial, and operational reports for leadership review.
• Assists in analyzing data to identify trends, discrepancies, and areas for improvement.
• Develops, prepares, and manages business correspondence, reports, and documentation as directed.
• Communicates information to internal and external stakeholders regarding business and fiscal processes.
• Assists in the preparation and monitoring of budgets for clinical, academic, and administrative activities.
• Supports financial tracking, expense reconciliation, and variance identification.
• Provides support for fiscal planning activities and financial reporting processes.
• Facilitates and provides guidance on business and fiscal operations, including purchasing, billing coordination, and financial processes.
• Supports daily operations by ensuring adherence to established workflows and procedures.
• Maintains and manages financial and administrative records in accordance with institutional and regulatory requirements.
• Assists in the preparation, review, and tracking of contracts, agreements, and related documentation.
• Ensures proper documentation and record retention for audit readiness.
• Assists with personnel-related processes, including recruitment, onboarding, scheduling, and maintaining personnel records.
• Supports staff training coordination and performance evaluation processes, as assigned.
• Serves as a liaison between the unit(s) and internal departments (e.g., finance, HR, compliance) as well as external vendors and partners.
• Coordinates communication and supports collaboration to ensure efficient business operations.
• Assists in the development, implementation, and interpretation of operational policies and procedures.
• Supports consistent application of processes across the unit(s).
• Ensures business and fiscal activities align with institutional policies and healthcare regulatory requirements.
• Monitors and communicates updates related to policies, procedures, and compliance standards.
• Perform other duties as assigned.

Credentials to be Verified by Placement Officer

1. A. Bachelor's degree in accountancy, business administration, management, or a closely related field.
   OR
   B. Three (3) years (36 months) of work experience in accounting, business administration, fiscal management, or closely related experience.
   OR
   C. A combination of such education and/or work experience totaling three (3) years (36 months), as measured by the following conversion table or its proportional equivalent:
   • 30 semester hours equals one (1) year (12 months)
   • 60 semester hours or an Associate's Degree equals eighteen months (18 months)
   • 90 semester hours equals two (2) years (24 months)

Knowledge, Skills & Abilities (KSA's)

1. Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership techniques, production methods, and coordination of people and resources.
2. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, data entry, designing forms, and other office procedures and terminology.
3. Knowledge of technology including electronic equipment, computer hardware and software, and their applications.
4. Knowledge of basic arithmetic, algebra, statistics, and their applications.
5. Ability to work independently and effectively organize and prioritize multiple tasks.
6. Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
7. Ability to work collaboratively and communicate effectively as appropriate for the needs of the audience.
8. Ability to analyze and develop guidelines, procedures and systems to outline specific goals and implement plans to prioritize, organize, and accomplish tasks.
9. Ability to manage a budget and work within the constraints of that budget.
10. Ability to analyze, interpret, and explain work related documents, policies, and procedures.

Condition of Employment

Out of State Applicants that apply to Springfield vacancies in classifications in the occupational area of Professional, Semi-Professional, or Managerial will be subject to the following Condition of Employment: Pursuant to the State University Civil Service System, an out-of-state resident who is hired into this position must establish Illinois residency within 180 calendar days of their start date.