Business Service Center Specialist III (Grant Management), Student Success
Position Information
The University of Texas at San Antonio (UT San Antonio) is a nationally recognized, top-tier public research university that unites the power of higher education, biomedical discovery and healthcare within one visionary institution. As the third-largest research university in Texas and a Carnegie R1-designated institution, UT San Antonio is a model of access and excellence — advancing knowledge, social mobility and public health across South Texas and beyond. UT San Antonio serves approximately 42,000 students in 320 academic programs spanning science, engineering, medicine, health, liberal arts, AI, cybersecurity, business, education and more. With 17,000 faculty and staff, UT San Antonio has also been recognized as a Top Employer in Texas by Forbes Magazine. Learn more online, on UT San Antonio Today or on X, Instagram, Facebook, YouTube or LinkedIn.
Salary Range: Up to $60,000 annualized, commensurate with education, experience, and qualifications.
Job Type: Full Time
Posting Close Date: Applications will be accepted through 11:59 PM CDT on the listed close date. At the discretion of the hiring department, this posting may close once a sufficient number of qualified applications have been received.
Required Application Materials:
Resume and cover letter are required. PDF format preferred.
Job Details
Job Summary
The Business Service Center Specialist III provides support for financial and human resource administration activities to the Business Service Center.
Core Responsibilities
- Responsible for the administration and monitoring of complex financial and business transaction processes in support of the Business Service Center. May exercise functional supervision or act in a lead capacity for Business Service Center staff; resolves complex work matters.
- Receives, reviews, analyzes, and processes complex business, financial, and payroll/personnel-related transactions into a variety of the University software systems. Transactions include accounting (posting and reconciling), budget development and monitoring, purchasing, travel, records management, and project scheduling.
- Acts as a resource for BSC staff; provides training regarding various business transactions such as accounting, purchasing and procurement, travel, and reconciliation of accounts; may assign and review the work of others.
- Works closely with the unit manager to implement processes to improve data integration as well as process improvements across all functional areas.
- Prepares, analyzes, and creates statistical, financial, and related ad hoc reports; provides policy input and recommendations for improvement to business process management systems and procedures.
- Examines budgets for accuracy and compliance with procedures and regulations. Compiles and analyzes financial information to post entries to accounts in an automated finance system; allocates expenditures, encumbrances, receipts, and receivables based on reports and schedules; reviews and processes requisitions; confers with the department for clarifications and specifications, and preferred supplies and confers with vendors to obtain product or service information such as price, availability, and delivery schedule.
- Coordinates recruitment and hiring efforts for exempt and non-exempt personnel; creates employment requisitions for posting; reviews applications and related documentation.
- Ensures timely and accurate processing of all personnel actions in the automated HR system, to include, but not limited to, creating and submitting documents/requests via respective institutional systems, in accordance with established University and Human Resource Services policies and procedures; collaborates closely with Human Resource Services regarding employee relations and compensation matters.
- Identifies and resolves issues, concerns, discrepancies, problems, and inconsistencies, determining appropriate corrective procedures.
- Maintains a high degree of confidentiality and ensures the safety of all confidential and sensitive information privy to this position.
- Acts as liaison between departments and internal or external customers and interacts with clients by telephone, electronically or face to face to identify and support their transactional needs/requirements; proactively engages customers through reporting and personal responses; researches and evaluates all relevant information to handle inquiries and complaints; promptly responds and resolves customer inquiries and/or complaints; manages client expectations and provides consistent client updates; keeps records of client interactions, transactions, and actions taken; communicates and coordinates with internal departments as needed to resolve client issues.
- Attends meetings and may serve on committees on behalf of BSC.
- Completes special projects and assignments.
- Performs other duties as assigned.
Required Qualifications
- High School Diploma + At the department's discretion, a Bachelor's degree may be substituted for four (4) years of experience.
- Seven (7) years of related work experience in one or more of the following areas: Purchasing, Travel, Financial Reporting, or Human Resources.
- This position requires the ability to maintain the security and integrity of UT San Antonio and its infrastructure.
Preferred Qualifications
- Four (4) years of grant management experience that includes fiscal support and reconciliation of accounts.
Knowledge, Skills, and Abilities
- Verbal and Written Communication
- Collaboration
- Attention to Detail
- Ability to Multitask
- Deadline Driven
- Calendar Management
- Customer Service
- Microsoft Office Suite
Working Conditions
- Office Environment
- Ability to travel to and from meetings, training sessions, or other business-related events
- Workdays, areas, and work hours may vary based on the needs of the department
Physical Demands
Sedentary work; sitting most of the time. Jobs are sedentary, if walking and standing are required, only occasionally. Exerts up to 10 lbs. of force occasional
This position will require working both remotely in Texas and on campus. Subject to change depending on department need. Travel and parking expenses are the employee's responsibility. Applicants must be adaptable and open to working in both environments.
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