"Business Systems Analyst II"

Position Summary

San Diego State University is seeking a solutions-focused and technically skilled Business Systems Analyst II to evaluate business processes, translate requirements into system solutions, and support implementation and testing efforts. This role plays a critical part in driving operational improvements, data accuracy, and system efficiency across university departments.

Key Responsibilities

• Systems Analysis & Project Coordination
  • Analyze business systems to identify gaps and recommend improvements; translate business and technical needs into functional specifications.
  • Lead moderately complex system analysis projects, define strategy and resources, and document functional requirements and workflows.
  • Design and implement workflow improvements, data validation processes, and quality control measures to ensure system accuracy and efficiency.
  • Conduct user acceptance testing, support training, and develop documentation including user manuals, updated procedures, and business requirements.
  • Create dashboards, reports, and visualizations to communicate findings and support decision-making across departments.
• Training, Support & Other Duties
  • Provide training and technical guidance to colleagues and end-users.
  • Support team members through mentorship, knowledge sharing, and project backup roles.
  • Contribute to documentation, policy interpretation, and cross-functional collaboration.

Why Join Us?

• Help design and improve enterprise-level systems that support the university's strategic goals.
• Collaborate with IT, stakeholders, and cross-functional teams to implement impactful solutions.
• Gain exposure to diverse systems and tools while supporting operational excellence.
• Contribute to data-driven decisions through analysis, visualization, and systems insight.

Position Information

• This is a full-time (1.0 time-base), benefits eligible, temporary position with an anticipated end date 18 months after start date, with the possibility of reappointment.
• This position is designated as exempt under FLSA and is not eligible for overtime compensation.
• Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.
• This position is eligible for telecommuting up to 2 days per week, following a training period during which on-site presence is required.

Education and Experience

Equivalent to a bachelor's degree in a related field and two years of relevant experience. Additional experience which demonstrates acquired and successfully applied knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. An advanced degree in a related field may be substituted for the required experience on a year-for-year basis.

Key Qualifications

• Working knowledge of business systems analysis principles and practices, with the ability to diagnose problems, identify system issues, and implement effective solutions.
• Functional and technical experience with PeopleSoft and other campus enterprise systems.
• Strong project planning and organizational skills to plan, organize, and manage multiple processes and projects.
• Strong communication and interpersonal skills to understand needs and priorities and to foster strong relationships and effective communication to ensure alignment and project success.
• Ability to work with and analyze complex data sets and create complex reports using database, query language, and analytical tools.
• Strong analytical skills in order to evaluate user and business needs as well as accurately interpret data to develop sound conclusions and recommendations.
• Proficiency in using applicable software applications and business systems.
• Knowledge of University and IT policies, processes, and procedures, as well as data privacy regulations.
• Ability to work independently and as part of a team and build relationships with diverse stakeholders.
• Ability to provide lead work direction and training to others.

Compensation and Benefits

Compensation:
Step placement will be determined based on relevant qualifications and professional experience, in alignment with the department's budget and equity guidelines.

• Initial step placement is not expected to exceed Step 1 ($6,492) for highly qualified candidates.
• CSU Classification Salary Range: $6,492 - $9,458 per month (Step 1 - Step 20).
• Future increases, including step advancements, are subject to contract negotiations.

Full Benefits Package Includes:

• Generous Time Off: 15 paid holidays, vacation, and sick leave.
• Retirement: CalPERS pension plan with retiree healthcare, and reciprocal agreements with other California public retirement systems, including the UC.
• Health Coverage: Medical, dental, and vision options at low or no cost.
• Education Support: CSU tuition fee waiver for employees and eligible dependents.
• Optional Offerings: FlexCash, life and disability insurance, legal and pet plans.
• Campus & Community: Access to the library, campus events, employee groups, and volunteer and social activities.