CAFM Business Technology & Data Integration Specialist

Reporting to the Director of Campus Planning or a designee, the CAFM Business Technology & Data Integration Specialist supports the oversight, data inventory, accounting, and technical integration of the institutional Space Management Platform. This critical role manages built-environment drawings and data for all UMass Chan and UMass Memorial Health-owned and operated properties—spanning medical education, biomedical science, clinical science, and research laboratory spaces. The CAFM Business Technology & Data Integration Specialist maintains CAD/BIM "as-built" documentation and delivers standard and custom space analytics to support university data management strategies, capital programming, and campus operations.

This job description is intended to describe the general nature and level of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Responsibilities

Responsibilities

• Data Maintenance & System Administration:
  • Maintain the existing CAD relational database, block libraries, documentation, written in-house standards, and software licensing.
  • Update and maintain CAFM as-built drawings to reflect renovations, personnel moves, and new construction accurately. Attributes include room data, occupancy, room numbering, architecturals, life safety, infection control, BOMA drawings, and evacuation maps.
  • Manage the AutoCAD floorplan upload process to update the space system, keeping room polygons and database attributes complete and error-free.
  • Organize and archive historical and current CAD/BIM files on the local network and within the space platform.
  • Analyze, validate, and record gross floor area measurements for all facility profiles per university standards.
  • Maintain expertise in university space data standards, space system tools, CAD standards, and Revit-to-AutoCAD conversions.
  • Prepare and revise a wide variety of complex drawings where the use of initiative, judgment, extreme care, and knowledge of institutional specifics is required.
  • Ability to handle multiple projects, prioritize, and understand the scope of work involved in maintaining the Space Management Platform.
  • Maintain expertise in university space data standards, space system tools, CAD standards, and Revit conversion to AutoCAD.
  • Maintain an archive of historical floor plans.
• Technology Integration & Strategic Advancement:
  • Partner with Facilities colleagues and stakeholders to advance the Campus Space Management Platform to support an expanding university real estate portfolio.
  • Represent Campus Planning on campus Scan-to-BIM initiatives to ensure efficient workflows and alignment with long-term institutional data goals.
  • Support strategies to integrate the Space Management Platform with the Geospatial (GIS) platform and planned enterprise systems, driving digital transformation and a data-driven decision-making environment.
  • Guide the modernization of legacy platforms, systems, and operational processes to improve overall business efficiency.
  • Identify collaborative data-exchange opportunities with university stakeholders to increase campus data analytics adoption and translate analytical tools into daily business operations.
  • Supports interdepartmental and cross-departmental initiatives aiming for the advancement of technologies
• Operations Audit & Compliance:
  • Formulate, implement, and maintain written governance plans, policies, procedures, and data standards for space data management and analytics.
  • Create and oversee the execution of the annual data maintenance plan, managing related communications with internal stakeholders and external consultants.
  • Oversee and conduct routine on-site space audits using field measurements to draft dimensionally correct as-built floor plans.
  • Evaluate consultant deliverables to ensure alignment with university facility documentation guidelines
• Reporting, Analysis, and User Support:
  • Disseminate standard space utilization reports, tables, and colorized floor plans from the space management system.
  • Produce custom ad hoc graphics, space planning diagrams, and complex occupancy/utilization analyses for special projects.
  • Develop and deploy new standardized reporting tools within the space management application.
  • Provide hardware/software technical support and training to facilities staff and self-service system users.
  • Assist system users with navigating the platform and maintaining accurate personnel space assignments.
  • Supporting space data utilization reporting, upkeep of graphic reports, and assist in keeping reports current and accurate
  • Produce space planning options, diagrams, and occupancy/utilization analysis for special projects as time allows.
  • Perform other related duties as required

Qualifications

Required:

• Education: Bachelor’s degree in Architecture, Planning, Geography/GIS, Engineering, Computer Science, or a related field.
• Experience: 2-3 years (including formal internships) in CAD and database systems operation, document generation, or related work.
• Project Management: Proven ability to work independently, prioritize workflows, and advance multiple complex projects simultaneously
• Technical Proficiency:
  • Advanced knowledge of IWMS platforms used for space management applications.
  • Proficiency in AutoCAD and associated software packages.
  • Experience with 3D modeling, Revit, and BIM applications.
  • GIS knowledge utilizing the Esri ArcGIS product suite (ArcGIS Pro, ArcGIS Server/Enterprise, ArcGIS Portal/Online) and GIS database administration.
  • Strong command of Microsoft Office Professional Suite (Excel, PowerPoint, Project) and Adobe Acrobat.
• Industry Knowledge: Basic understanding of building design, construction, and shared industry practices within healthcare or research laboratory facilities.
• Communication & Collaboration: Exceptional interpersonal, team-building, and communication skills characterized by diplomacy and professionalism; ability to interact effectively across a diverse campus culture with personnel, contractors, vendors, and consultants.
• Travel: Ability to travel to off-site campus locations.

Preferred:

• Education: Master’s degree in Architecture, Planning, Geography/GIS, Engineering, Computer Science, or a related field.
• Experience: 5+ years (including formal internships) in CAD and database systems operation, document generation, or related work.
• Sector Experience: Background working within an academic medical center or higher education institutional setting.
• Specialized Analytics: Advanced experience with space planning calculations, occupancy/utilization reporting, and reporting software like Power BI or Tableau.
• Technical Toolkit: Familiarity with the Microsoft 365 suite, Autodesk Revit, ETL tools, programming languages, MS Access DB, and MS SQL Server.
• Standards & Documentation: Demonstrated experience writing data standards, documenting technical workflows, and applying FICM (higher education) and BOMA space standards.
• Document Interpretation: Strong ability to interpret complex architectural, electronic, and construction files.

Additional Information

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Organization

Realize Your Opportunities – A Career at UMASS Medical School

Inside Workings at UMASS Medical School

The University of Massachusetts Medical School (UMMS), the Commonwealth's only public medical school, is proud of our role in serving the people of Massachusetts. Although, its the inside workings of UMMS that makes the difference.

Mission and Culture

• We’re serious about our mission and about our people.
• Real World Impact - Our people get excited about our mission of real-world impact in health sciences education, research and public service.
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• Deep Commitment - With our clinical partner, UMass Memorial Health Care, and our other teaching affiliates, we share a deep commitment to national distinction in patient care.
• Valued Partnerships – UMMS partners with Commonwealth Medicine, the health care consulting arm of UMMS. Also, UMMS partners with MassBiologics in scientific collaborations, technology management and creating partnerships for the development of products for the benefit of patients. These valued partnerships help us to provide services and programs to help meet our needs at UMMS and the public.
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• Complementary and Inseparable - These varied parts of our mission and culture are complementary and inseparable.

Careers

UMMS, the state’s first and only public academic health sciences center, educates physicians, scientists and advanced practice nurses to heal, discover, teach and care, with compassion. UMMS is a world-class institution with opportunities to match.

Competitive Compensation – UMMS offers salaries that are competitive with Worcester-area employers. When combined with our generous benefits, perks, and paid time off, many job seekers are surprised to find a total rewards package that matches or exceeds their current situation.

Targeted Hiring Process – At UMMS, there are actually multiple hiring processes for different segments of our workforce. In nearly all cases, UMMS hiring process is decentralized, with qualified candidates screened and referred to an academic officer or manager with hiring authority.

24/7 Access to Employment Opportunities – iCIMS is our online job search and application system. iCIMS is available 24/7 to provide you with a convenient and up-to-date view of the available employment opportunities across our campuses. Updates are made daily and include all faculty and non-faculty position listings from every school and department within the UMMS. When you identify a position you are interested in and qualified for, apply online. New opportunities become available frequently so it pays to check back often!

Benefits

With outstanding benefits, competitive pay, extensive learning opportunities, and a stimulating and attractive work environment, UMMS may be exactly the employer you’ve been looking for.

• Superior Benefits - UMMS offers a wide range of benefits and perks that invite comparison with the best employers in the Worcester area – and with academic institutions anywhere. UMMS provides superior medical and dental coverage for you and your family, fully funded retirement plans, generous time off, a Tuition Assistance Plan – and much more.

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A History of Making Vital Improvements - UMASS Medical School Milestones

1962: Legislation establishes University of Massachusetts Medical School
1970: First medical students begin classes in Shaw Building
1974: First class graduates 16 MDs
1979: PhD program begins
1986: Graduate School of Nursing opens
1986: PhD program becomes Graduate School of Biomedical Sciences
1994: Graduate School of Nursing initiates PhD program
1998: UMass Clinical System and Memorial Health Care merge to form UMass Memorial Health Care
2001: Lazare Research Building opens
2002: Campus Modernization begins on the University Campus
2004: Graduate Entry Pathway Program established at the Graduate School of Nursing
2005: PhD Program in Clinical & Population Health Research established at the Graduate School of Biomedical Sciences
2005: Massachusetts Biologic Laboratories opens new manufacturing and filling facility in Mattapan
2006: Craig Mello, PhD, Blais University Chair in Molecular Medicine and Howard Hughes Medical Institute Investigator, is awarded the Medical School's first Nobel Prize. Dr. Mello shared the 2006 Nobel Prize in Physiology or Medicine with Andrew Fire, PhD, of Stanford University, for their discoveries related to RNA interference.
2007: Michael F. Collins, MD, is named chancellor and Terence R. Flotte, MD, is named dean of the School of Medicine.
2009: Groundbreaking for the Albert Sherman Center, a 500,000-square-foot research and education facility slated for completion in 2012.
2010: Ambulatory Care Center opens
2012: The Albert Sherman Center, a 500,000-square-foot research and education facility, completed and opens