CARE Manager of SASC

Who We Are

We, the Division of Student Affairs, are a student-focused organization that aims to empower student success and support personal development. We act daily to create, enhance, and sustain a culture of respect and inclusion in the workplace, focusing on equity and justice in its many forms, including racial, social, and environmental justice. We intentionally and relentlessly pursue excellence through introspection, vulnerability, empathy, compassion, learning, and courage. We value our internal and external partnerships as vital drivers of the ambitious goals we pursue. We celebrate and take pride in the following:

• Named one of the "Most Promising Places to Work in Student Affairs" by Diverse Magazine.
• Serving a highly diverse student body (click here for more information).
• Leading the way as the #1 ranked institution in the AAU and #3 of all colleges and universities nationally in fostering our students' social mobility.
• Awarded multiple distinctions including philanthropic awards and research grants in experiential learning and career development, voter engagement, student engagement, health and wellness practices, and quality of residential life.

Click here for more about Student Affairs.

Required Qualifications (as evidenced by an attached resume):

Master's degree (foreign equivalent or higher) in Social Work, Psychology, Counseling, Education or related field. Three (3) years of full-time experience with coordinating, directing, evaluating, and implementing case management services for individuals with disabilities. Experience with community agencies/resources.

Preferred Qualifications:

One (1) year of full-time experience in social work, counseling, case management, care coordination, or related fields (including discharge planning or home/community health management). Experience supporting individuals with disabilities or complex needs, including providing guidance and advocacy in urgent, high-stress, or challenging situations. Experience with disability-related laws (e.g., ADA, Section 504) and best practices in accessibility. Experience developing, facilitating, or leading workshops, educational programs, or group sessions.

Brief Description of Duties:

The CARE Manager serves as a primary point of contact for students navigating the SASC process, helping them understand requirements, access resources, and address concerns. This role focuses primarily on case management and student support, emphasizing empowering students to develop self-advocacy, independence, and problem-solving skills while navigating academic and personal challenges. The position requires strong relationship-building skills, organization, and the ability to balance multiple priorities while working both independently and collaboratively.
The incumbent plays a crucial role as a team member within Student Health, Wellness & Prevention Services. In this capacity, they collaborate with other team members to collectively contribute to the overall functioning and effectiveness of the services provided. This involves actively participating in team meetings, sharing insights, and engaging in collaborative decision-making processes. The incumbent's role extends to fostering a cooperative and supportive atmosphere, ensuring seamless teamwork, and collectively working towards the common goals and objectives of Student Health, Wellness & Prevention Services.

Case Management & Student Support

• Provide individualized case management for students with disabilities, including ongoing support, coaching in self-advocacy and problem-solving, and connecting students with campus and community resources to address challenges that may impact success.
• Support students in developing skills related to wellness, self-care, and navigating challenges by connecting them with appropriate campus and community resources.
• Meet with students for intakes and follow-up appointments, offering guidance and problem-solving support in situations that require prompt attention.
• Assist students in understanding and accessing accommodations as needed.
• Serve as a consistent point of contact while developing ongoing relationships with students to monitor progress, identify barriers, and support their success.
• Facilitate group-based support opportunities that promote skill development, confidence, and peer connection.
• Review documentation and work with students to determine and implement appropriate accommodations, while providing ongoing check-ins to ensure their needs are met.
• Offer drop-in hours for brief support, helping students problem-solve concerns and connect to additional resources.
• Maintain clear, timely, and accurate student notes, referrals, and follow-up documentation to track student progress and inform supportive interventions.

Interdisciplinary Collaboration

• Participate in university CARE team meetings, contributing to a collaborative support approach by sharing updates, coordinating resources, and supporting student success and well-being.
• Work collaboratively with faculty, staff, and campus partners to address accommodation questions, resolve concerns, and support student success and well-being through a collaborative support approach.
• Build and maintain relationships with off-campus providers and community resources to expand referral options.
• Support communication around accommodations, including tracking and follow-up with faculty as needed.
• Help problem-solve complex situations and emergent concerns and identify practical, accessible solutions.

Programming & Outreach

• Maintain confidentiality of student information in alignment with university policies and applicable regulations.
• Develop and lead workshops, small groups, and outreach initiatives that engage and support students with disabilities while fostering skill development, confidence, and peer connection.
• Stay informed on best practices related to accessibility and student support.
• Provide students and families with information about available resources and services to help them make informed decisions.
• Gather and review feedback from students to help improve services and address concerns.
• Assist with office coordination, event planning, and general administrative support as needed.
• Track and review data related to student engagement and services to inform improvements.

Professional Development and Committee Involvement

• Participate in opportunities that promote your learning, growth, and development (i.e. classes, training, committee, webinar, etc.).
• Contribute to the Division of Student Affairs and Stony Brook University by attending and/or supporting events, activities, and programs sponsored by areas outside of your individual unit/department (i.e. campus wide traditions, events, programs, etc.).

Other duties or projects as assigned as appropriate to rank and departmental mission.
Evening and weekend work may be required at times.

Special Notes:

This is a full-time appointment. FLSA Exempt position, not eligible for the overtime provisions of the FLSA. Minimum salary threshold must be met to maintain FLSA exemption.

Salary: $68,000-$70,000 + $4,000 Location Pay = $72,000-$74,000 Total Compensation
In addition to the employee's base salary, this position is eligible for $4,000 UUP annual location pay, paid biweekly.

Essential Position: This has been designated as an essential position based on the duties of the job and the functions performed. Positions that are designated as such may be required to report to work/remain at work even if classes are canceled, and the campus is working on limited operations in an emergency.

For this position, we are unable to sponsor candidates for work visas.

Resume/CV and cover letter should be included with the online application.