students account standing Perform the general financial accounting and reporting functions for all accounts receivables of the college, including student accounts, catering sales, facilities rentals, non-credit billing, and collection activities. Compiles reports and drafts correspondence related to collections, status of accounts, and payment records. Establish and maintain collaborative and effective working relationships with a diverse group of individuals, including faculty, staff, students, parents, and peers on campus and at other institutions. Promote and enhance customer service operations. Provide accurate and timely communications to students and members of the College community regarding billing/student accounts. Ensure that all communication vehicles (web, text, email, intranet, print materials, phone, etc.) provide consistent and updated student billing information. Ensure compliance with all institutional, state, and federal policies and procedures related to student account transactions, catering sales, facilities rentals and collection activities. Administer deferred payment plan program and web-based payment processes. Reconcile student billing ledger to general ledger and financial aid accounts. Maintain a complex automated student billing and receivables system that interfaces with other components of the administrative computing system. Analyze student account transactions for trends, inconsistencies, and areas for improvement. Collaborate with bookstore vendor and IT department to maintain accurate information between systems. Responsible for external reporting such as 1098T statements and state tax offset program. Maintain and monitor phone queue, ensuring high customer service. Manage refund delivery process to students, ensuring accuracy and timely communication. Performs other duties as assigned. Qualifications: Bachelors Degree in business, finance or a field related to education or student communications Related experience may be substituted for degree requirements. Customer service experience Salary Information: $41,200.00 Required Documents to Apply: Cover Letter/Letter of Application, Resume Recruitment Contact Information: Human Resources humanresources@uaptc.edu All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Benefits Eligible: Yes
