Circulation Supervisor - Library
The SUNY Old Westbury Library seeks to hire a Circulation Supervisor to work part-time evening and weekend hours during the academic year (late August through May). This part-time position will report to the Library Director.
The Circulation Supervisor is responsible for supervising all Circulation Desk operations during assigned hours.
Duties:
- Oversee circulation services and desk operations during evening and weekend hours.
- Assists with shelving and stacks management.
- Assists with Reserves and Circulation during assigned evening and weekend hours.
- Supervise student workers.
- Help coordinate service schedules to maximize the use of student workers.
- Assist in planning and implementation of ongoing training of student workers.
- Assist with workflows as needed, including reserves processing, Interlibrary Loan processing, retrieval, shelving, and resolving service issues.
- Assist with quality control of services, workflows, and efficiency in Circulation.
- Provide advanced-level assistance on patron account issues as needed.
- Collaborate with the Library Dean on service coverage, process improvements, workflow analysis, and service improvements.
- Assist with data collection and assessment.
- The Library Director will assign other duties as needed.
Required Skills:
- Exceptional level of attendance and dependability, including during inclement weather.
- Exceptional customer service abilities and interpersonal skills.
- Ability to address patron concerns and difficulties with tact, courtesy, and sound judgment.
- Ability to communicate effectively with college students and to supervise student workers.
- Ability to work autonomously and successfully with limited direct daily supervision.
- Strong office and computer skills and the ability to learn new procedures.
- Reliability in performing daily tasks/duties as assigned.
- Ability to provide occasional assistance with coverage of other shifts.
- Ability to lift thirty (30) pounds.
Work Schedule: total of 15 hours per week
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