The SUNY Old Westbury Library seeks to hire a Circulation Supervisor to work part-time evening and weekend hours during the academic year (late August through May). This part-time position will report to the Library Director.

The Circulation Supervisor is responsible for supervising all Circulation Desk operations during assigned hours.

Duties:

• Oversee circulation services and desk operations during evening and weekend hours.
• Assists with shelving and stacks management.
• Assists with Reserves and Circulation during assigned evening and weekend hours.
• Supervise student workers.
• Help coordinate service schedules to maximize the use of student workers.
• Assist in planning and implementation of ongoing training of student workers.
• Assist with workflows as needed, including reserves processing, Interlibrary Loan processing, retrieval, shelving, and resolving service issues.
• Assist with quality control of services, workflows, and efficiency in Circulation.
• Provide advanced-level assistance on patron account issues as needed.
• Collaborate with the Library Dean on service coverage, process improvements, workflow analysis, and service improvements.
• Assist with data collection and assessment.
• The Library Director will assign other duties as needed.

Required Skills:

• Exceptional level of attendance and dependability, including during inclement weather.
• Exceptional customer service abilities and interpersonal skills.
• Ability to address patron concerns and difficulties with tact, courtesy, and sound judgment.
• Ability to communicate effectively with college students and to supervise student workers.
• Ability to work autonomously and successfully with limited direct daily supervision.
• Strong office and computer skills and the ability to learn new procedures.
• Reliability in performing daily tasks/duties as assigned.
• Ability to provide occasional assistance with coverage of other shifts.
• Ability to lift thirty (30) pounds.

Work Schedule: total of 15 hours per week