"Clerk - Receptionist"

Job Details

ABOUT US

We are Harper College…the college in your community.

The College was established by referendum in 1965 and opened September 1967. It is named for Dr. William Rainey Harper, a pioneer in the junior college movement in the United States and the first president of the University of Chicago.

Harper College is now one of the nation’s premier community colleges and one of the largest, serving approximately 29,000 students annually in Chicago’s northwest suburbs. The College’s academic programs prepare students for rewarding careers and for transfer to four-year universities. Harper offers associate degree and certification programs, advanced career programs, workforce training, professional development, continuing education classes, accelerated degree options for adults and developmental education programs.

At Harper College, we are committed to fair and equitable compensation for all employees. In compliance with Illinois state law, we prioritize transparency in salary information. Our salary ranges reflect our dedication to attracting and retaining top talent while ensuring equitable pay practices.We encourage open discussions about compensation and invite you to reach out with any questions you may have regarding salary details. Harper College typically offers compensation up to the median market rate for this position. We aim to ensure our pay is competitive while aligning with both the role's requirements and the candidate's experience. To review all benefit information visit us at: https://www.harpercollege.edu/about/directory/hr/index.php

QUALIFICATIONS

Minimum Acceptable Qualifications:

Education: High school graduate or equivalent with specialized training in office skills.

Experience: Two years office and customer service experience preferred.

JOB DESCRIPTION

ABOUT THE TEAM

The Academic Support Center provides assistance in the anatomy room, developmental math canter, success services for students, supplemental instruction, tutoring center and writing center.

RESPONSIBILITIES

Responsible for performing clerical duties as related to the Academic Support Centers operations.

Provides general clerical support for the Academic Support Center.

Assists in the opening and closing of the Center.

Greets visitors and answers telephone, email, and live chat. Takes and distributes messages.

Provides information about the Academic Support Center and general college information. Handles initial concerns and makes referrals to appropriate resources as needed.

Schedules appointments for the Academic Support Center’s departments using the SARS-GRID, eSARS and SARS-Trak records, including tutor schedules.

Assists in updating and maintaining the Academic Support Center website.

Assists in the creation of promotional materials for the Academic Support Center.

Assist in the gathering and compiling of statistics for regular and special reports for the Academic Support Center.

Assists the ASC Assistant with making appointments and receiving payments for the Community Tutoring Center.

Acts as the point person for questions at the front desk for student aides.

Maintains the Academic Support Center’s attendance records in the Starfish Early Alert system.

Compiles attendance reports for faculty and staff, regularly and upon request.

Assists with the gathering and preparation of materials needed for presentations and events.

Performs other duties as assigned.

Working Conditions/Physical Requirements:

Work is primarily indoor and sedentary in nature. Maintains a flexible 29 hours per week schedule. Will work some evenings and weekends.

Equipment/Tools Used:

Utilizes standard office equipment, including computers, in order to perform the duties of the job.