"Clinic Services Representative II"

Position Summary

Rutgers, the State University of New Jersey, is seeking a Clinic Services Representative II for the Pediatrics Department within Robert Wood Johnson Medical School. Performs a variety of patient registration, billing and collection duties in support of department operations. Greets and registers patients, schedules appointments, responds to routine inquiries regarding a number of operating and billing issues, receives patient payments and performs routine bookkeeping tasks.

Key Duties

• Answers routine inquiries regarding physician's qualifications, available appointment times, and directions to facility, etc., in accordance with written policies.
• Provides physician information and referrals for care to patients, in a courteous and professional manner utilizing referral service software.
• Greets patients in a courteous and professional manner.
• Utilizes computer to schedule patient appointments for a variety of providers in a timely and efficient manner and in accordance with written policies and guidelines.
• Utilizes computer to process full registration information for new patients, including accurately collecting and verifying insurance information.
• Provides information in person, in writing or by telephone in response to inquiries and in accordance with procedures for patient confidentiality and the surrounding circumstances.

Minimum Education and Experience

At least two (2) years of relevant experience in a physician's office or other medical office setting required.

City

New Brunswick

State

NJ

Physical Demands and Work Environment

Must be able to travel to multiple sites.

Salary

A range of $25.57 - $26.85 an hour.