"Communication Center Coordinator - Learning Centers"

Job Description

Working Title: Communication Center Coordinator - Learning Centers

Position Type: Administrative & Professional (Non-teaching Faculty)

Position Status: Full-Time

FLSA Status: Exempt: Not Eligible for Overtime

College/Division: Student Academic Success

Department: 100546 - Learning Centers

Pay Rate: Commensurate with Experience

Beginning Review Date: 01/12/2026

About JMU

Mission: We are a community committed to preparing students to be educated and enlightened citizens who lead productive and meaningful lives.

Vision: To be the national model for the engaged university: engaged with ideas and the world.

Who We Are: Situated in the heart of Virginia's beautiful Shenandoah Valley, the city of Harrisonburg is a vibrant community with a population of approximately 52,000. Harrisonburg is conveniently located approximately 120 miles from Washington, D.C. and Richmond, VA.

JMU is a selective, public institution with a growing national reputation... [abbreviated for brevity, full details in text]

General Information

JMU invites applicants for the position of Communication Center Coordinator, which provides primary leadership for the Learning Center's (LC) Communication Center. The position is a full-time, Administrative & Professional (A&P), 10-month position. Responsibilities include teaching, supervising student employees, developing and delivering training, monitoring budgets and payroll, overseeing outreach efforts, and conducting research, assessment, and strategic planning. The Communication Center Coordinator will report to the LC's Associate Director and contribute to LC-wide goals... www.jmu.edu/learning.

Duties and Responsibilities

• Oversee recruiting, interviewing, hiring, training, supervising, and evaluating peer educators, including graduate assistants.
• Teach two courses per year in an affiliate academic department and provide Communication Center consultations.
• Maintain, evaluate, and improve existing programs, and conduct strategic planning informed by assessment.
• Recruit and retain students from a variety of populations to better serve all students' success.
• Collaborate with the administrative team to determine budgetary priorities.
• Oversee payroll processes, scheduling, and other administrative tasks.
• Engage in outreach efforts and partnerships with other units on campus.
• Conduct appropriate scholarly and professional development activities.

Qualifications

Required:

• Master's degree in communication, rhetoric, education, or a closely related field.
• Expertise in communication studies.
• Interest or experience in learning centers.
• Demonstrated commitment to cultivating a welcoming learning environment.
• Teaching and/or tutoring experience.
• Strong understanding of communication center scholarship and praxis.
• Demonstrated success in collaboration.

Preferred:

• Terminal degree in communication, rhetoric, education, or a closely related field.
• Strong understanding and practical application of diverse learning experiences.
• Experience working within a learning center, communication center, or other academic support program.
• Strong assessment and/or program evaluation experience.
• Expertise in learning science.
• Expertise in artificial intelligence, assistive technologies, or other technologies used for accessibility or universal design.
• Tutor training experience, including the ability to design and deliver a curriculum and assess learning.
• Expertise in the Scholarship of Teaching and Learning.

Additional Posting Information

Candidates should complete the online application and provide: A current CV or resume (uploaded under "CV"), A cover letter.

JMU's Dual Career and Community Resources Program... https://bit.ly/2OTF1NG.